Community Health Worker - Care Coordination

Myfcph; Columbus (OH); On-site; USD 26,000 - 36,000; Full time

Job summary

Franklin County Public Health is hiring Community Health Worker (Care Coordination) to support individuals with chronic health conditions and barriers to care in Central Ohio. The CHW will link clients to programs, provide preventive education, and connect communities to health resources, maintaining a strong focus on customer service.

The role offers opportunities to work with diverse populations, engage in outreach at local events, and participate in emergency response activities as needed.

Qualifications

• High school diploma or equivalent.
• CHW certification within the first year of employment.
• Ohio Driver's License.
• Bilingual communication preferred.
• Experience in community health coordination/navigation preferred.

Responsibilities

• Engage clients in outreach and enrollment activities in the community.
• Link eligible participants to FCPH programs and culturally tailored interventions.
• Identify barriers to care in areas like education, transportation, housing, health insurance, and language.
• Educate clients about preventive health care and ensure understanding of health conditions.
• Attend local events and disseminate health information within the community.
• Interact effectively with people from diverse backgrounds and abilities.
• Perform emergency response duties as assigned and participate in drills.

Skills

Bilingual communication

Community health coordination

Public health outreach

Education

High school diploma or equivalent

CHW Certification

Associate’s degree in public health or related field (preferred)

Tools

Electronic Health Record system

Job description

Why Work Here? Be Valued!

As a public service agency, we know our greatest assets are the people behind the service. We recognize the value of our employees through competitive pay and an amazing benefit package for staff and their family. Franklin County Public Health is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce.

The FCPH value statement says it all: We serve our communities, our organization, and each other with Integrity, Accountability, Excellence, Respect and Humility.

Franklin County Public Health provides:

• Schedules to support a work/life balance.
• Robust benefits including medical, dental, vision, employee assistance program and flexible spending account.
• Life insurance, short- and long-term disability options are also offered.
• Vacation time, personal time, sick time, and paid holidays.
• And much more!

NOW HIRING: Community Health Worker (Care Coordination Section)

The Community Health Worker (CHW) will work closely with individuals in the community who have chronic health conditions, substance use/behavior health diagnosis, women of childbearing years, and/or who experience obstacles in obtaining healthcare services. The CHW will assist clients in finding community resources which reduce their barriers to care and help ensure that the client is knowledgeable about their health condition(s). This position focuses on providing excellent customer service to internal and external customers in accordance with the mission, core values, and purposes of Franklin County Public Health.

Duties Include:

• Client outreach and enrollment activities by conducting neighborhood outreach to vulnerable, underserved populations.
• Linking eligible participants of the Central Ohio Pathways HUB to FCPH programs and culturally tailored interventions.
• Identifying barriers to care and services in areas such as education, transportation, housing, health insurance, and understanding procedures and language barriers.
• Educate clients about the importance of preventative health care; provide basic education to ensure an understanding of their health conditions.
• Attend local events and disseminate health related information within the community.
• Utilizes appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles and physical abilities.
• Performs public health emergency response duties as assigned and consistent with job classification and training provided, in response to threats to the public’s health. Participates in Department and community emergency response training and drills in support of disaster preparedness consistent with job classification.
• Other related duties as assigned.

Requirements:

Community Health Worker in Training:

• High school diploma or equivalent
• Must be certified as a Community Health Worker within the first year of employment
• Ohio Driver's License
• Bilingual communication preferred.
• Experience in community health coordination/navigation preferred.

Community Health Worker I:

• High school diploma or equivalent
• Knowledge and proficiency using an Electronic Health Record system
• Community Health Worker Certification
• Ohio Driver's License
• Bilingual communication preferred.
• Experience working in community health, social work, public health or community education preferred.

Community Health Worker II:

• High school diploma or equivalent
• 3 years' experience as Community Health Worker or working in community health, public health, or community education setting.
• Knowledge and proficiency using an Electronic Health Record system
• Community Health Worker Certification
• Ohio Driver's License
• Bilingual communication preferred.
• Associate's degree in public health, public administration, social work or other human services related field preferred.

Hiring Salary:

Community Health Worker in Training: $19.05/hour to $21.91/hour.

Community Health Worker I: $20.30/hour to $23.35/hour.

Community Health Worker II: $22.63/hour to $26.03/hour.

This is a non-exempt position.

Franklin County Public Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Learn more at www.MyFCPH.org.

FCPH is committed to providing a healthy work environment for all employees, and all employees agree to be non-tobacco users as a condition of employment (e.g., cigarettes, cigars, smokeless tobacco, vapor, etc.). All applicants offered positions with FCPH must submit to and pass a drug and alcohol screen before beginning work.

Applicants with disabilities may contact Victoria Bradley, HR Generalist at [e-mail] 614-301-2100 to request and arrange for accommodations.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.