Community Health Worker

CommWell Health; Four Oaks (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Matching

Generous PTO

Employee Assistance Program (EAP)

Career Growth

Job summary

CommWell Health seeks a Community Health Worker to serve rural North Carolina communities with a patient-centered approach. You will identify social and health care needs, build trusting relationships, and connect patients to local resources and programs.

Candidates should have a High School diploma or better, a valid NC driver’s license, and a BLS certification; CHW certification is preferred. The role offers flexible scheduling, including some evenings and weekends, and opportunities for

Qualifications

• BLS certification from a recognized provider is required.
• Clean driving record with a valid North Carolina driver’s license.
• Community Health Worker Certification preferred.

Responsibilities

• Identify hard to reach patients with social and health care needs and meet them where they are.
• Build trusting relationships with patients and coordinate with care teams.
• Assist patients in accessing resources and programs, including transportation and home visits.
• Support care coordination and transitions for community patients.
• Advocate for vulnerable populations and work to reduce barriers to care.

Skills

BLS Certificate

Valid NC Driver's License

CHW Certification (preferred)

Education

High School diploma or better

Job description

Join a team that’s been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won’t just care for patients, you’ll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home.

What You’ll Do

• Work in collaboration with the Care Coordination/Care Management and Population Health teams to identify hard to reach patients with social and health care needs and meet the patients where they are, physically, mentally, and emotionally
• Build trusting relationships with patients
• Build and maintain positive working relationships with providers, nurse case managers, agency representatives, supervisors and office staff across health and social service organizations
• Assess/address social determinants of health and eliminate barriers to care including through the coordination and/or delivery of transportation services and deliveries, home visits, and community contacts.
• Must be willing to work flexible schedules including some evenings and weekends as necessary
• Help patients utilize resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible
• Coach and support patients as they work toward health goals
• Create connections between vulnerable populations, health care, and community resources
• Assist clients in accessing health related services, including but not limited to obtaining a medical home; providing instruction on appropriate use of the medical home; and overcoming barriers.
• Assist with care coordination and care transitions for patients in the community
• Assist patients with enrollment in programs and benefits for which they are eligible
• Advocate for vulnerable populations within the health care system and the community at large
• Effectively work with people (staff, clients, doctors, agencies, etc.) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions
• Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program; procedures and resources available to handle new, unusual, or different situations
• Perform duties in a prioritized, organized, and orderly manner to maximize efficiency and productivity.
• Participate in quality improvement activities by initiating or contributing to monitoring, measuring, analyzing, improving and/or controlling program goals, objectives and/or services.
• Support current incentive, regulatory, and certification requirements (such as Meaningful Use, PCMH and UDS) through documentation, participation in initiatives, and other activities as directed.
• Other duties as assigned

What We’re Looking For

Required:

• BLS Certificate from American Red Cross or American Heart Association
• Clean driving record with current NC driver’s license and approved by corporate vehicle insurance vendor for driving privileges
• Community Health Worker Certification preferred

Why Join CommWell Health?

• Impact: Be part of a team that delivers life-changing care to underserved populations.
• Balance: Enjoy a supportive, flexible environment that values your well-being.
• Growth: Access continuous learning, advancement pathways, and leadership development.
• Recognition: Your voice matters. At CommWell Health, every team member “colleague” is seen, heard, and valued.

We Take Care of Our Team

• Medical, Dental & Vision Insurance – Affordable plans with options that meet your family’s needs
• 401(k) with Matching – Invest in your future with confidence
• Generous PTO – Enjoy time off with paid holidays, emergency leave, and vacation accruals
• Employee Assistance Program (EAP) – Support for your mental, emotional, and financial wellness
• Career Growth – On-the-job training, certification support, and advancement opportunities

A Team That Cares for You

At CommWell, our teams are more than colleagues, we are a tight-knit, mission-driven family. You’ll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, “The Value of Valuing” by recognizing each person’s worth, perspective, and contributions.

Equal Opportunity Employer

CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Qualifications

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.