Community Health Navigator & Patient Advocate

COPE Health Solutions; Sacramento (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Wellness stipend

Paid parental leave

Job summary

COPE Health Solutions is seeking a Community Health Worker to educate members about Enhanced Care Management services, assist with enrollment, and serve as the primary liaison between members and services. You will support navigation of the health system and help families move toward improved self-care and health management.

The role requires strong communication skills, bilingual English/Spanish abilities, and the ability to work with diverse communities.

Qualifications

• High school diploma or equivalent required.
• Associate's Degree in Business Administration or related field preferred.
• CHW formal training program preferred.
• Bilingual English and Spanish preferred.
• Experience with diverse populations in community settings.
• EMR experience preferred; basic computer skills required.

Responsibilities

• Educate members about ECM services and assist with enrollment, serving as liaison to services.
• Support members to navigate healthcare system and improve self-care and management.
• Establish trusting relationships and provide general support and encouragement.
• Provide follow-up, motivational interviewing, and goal setting with patients and families.
• Bridge conversations with members to remove barriers to health and social services; conduct face-to-face outreach for scheduling and needs assessment.

Skills

Bilingual English/Spanish

Communication skills

Multicultural collaboration

Independent work

Time management

Listening skills

Education

High school diploma or equivalent

Associate's Degree preferred (Business Admin or related)

CHW training program preferred

Tools

EMR experience

Basic computer skills

Job description

COPE Health Solutions is seeking a Community Health Worker to educate members about Enhanced Care Management services, assist with enrollment, and serve as the primary liaison between members and services. You will support navigation of the health system and help families move toward improved self-care and health management.

The role requires strong communication skills, bilingual English/Spanish abilities, and the ability to work with diverse communities.