Community Health Navigator (Hybrid)

Cityblock; Maryland; Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Equity program

Paid time off

Job summary

Cityblock, based in Maryland, is seeking a Community Health Partner to support integrated social care coordination for members with complex needs. Hybrid role in MD with in-home, telephonic, and in-clinic engagements, working alongside RN Care Managers to coordinate care and resources.

Requires a Bachelor's degree and 2+ years in care coordination; driver's license is required. The role offers health insurance, life insurance, retirement benefits, equity participation, and generous PTO.

Qualifications

• 2+ years of progressive experience in care coordination, community health, health promotion, or a related field.
• Experience with high-volume caseloads.
• Unrestricted Driver’s License and vehicle for daily use.
• Proficiency using technology to support members with in-person and remote contact.
• Ability to learn scheduling platforms and EHR systems.

Responsibilities

• Engagement: onboard members from engagement and care teams and describe program expectations and goals.
• Assessments/Intake: conduct assessments and screenings; collaborate with RN Care Manager to determine need for different programs.
• Case Review and Care Planning: develop care plans with RN Care Manager and identify resources.
• Follow-up: conduct regular check-ins, address needs, and coordinate care and referrals.
• Operations: use EHR and scheduling platforms to document interactions and manage tasks.

Skills

Care coordination

Motivational Interviewing

Trauma-informed care

Scheduling platforms

Electronic health records

High-volume caseload

Driver’s license

Education

Bachelor's Degree

Job description

Cityblock, based in Maryland, is seeking a Community Health Partner to support integrated social care coordination for members with complex needs. Hybrid role in MD with in-home, telephonic, and in-clinic engagements, working alongside RN Care Managers to coordinate care and resources.

Requires a Bachelor's degree and 2+ years in care coordination; driver's license is required. The role offers health insurance, life insurance, retirement benefits, equity participation, and generous PTO.