Community Health Advocate & Care Navigator

Cityblock Health; North Carolina; Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Cityblock Health is seeking a Community Health Partner to support members with complex social, behavioral, and physical needs across NC. You will collaborate with RN Care Managers to identify barriers, develop personalized care plans, and help members access community resources in home, shelter, or hospital settings.

The role emphasizes proactive care, strong documentation, and effective communication to close quality gaps and improve health outcomes for underserved populations.

Formación

• 2+ years of progressive experience in care coordination, community health, health promotion, or a related field.
• Strong critical thinker with sound judgment who knows when to collaborate and escalate clinical concerns.
• High quality written, verbal and presentation communication. Has previous experience with documentation.
• Must have valid unrestricted driver's license.

Responsabilidades

• Collaborate with RN Care Managers to support members with complex medical and behavioral health needs.
• Manage a caseload of members, identifying and addressing social, behavioral, and environmental barriers to optimal health.
• Develop and implement care plans in partnership with members, addressing social needs and supporting members in achieving their care goals.
• Conduct self-efficacy and condition-specific assessments, including behavioral health screenings, and refer members to appropriate behavioral health programs as needed.
• Support members in closing quality gaps by assisting with provider appointments, diagnostic or lab testing, and referrals to community resources.
• Meet members in community settings (home, shelter, hospital) as needed, serving as an extension of the care team.
• Utilize care facilitation and scheduling platforms to document interactions, track tasks, and communicate effectively with members, the care team, and community partners.

Conocimientos

Care coordination

Communication

Problem solving

Documentation

Driver's license

Descripción del empleo

Cityblock Health is seeking a Community Health Partner to support members with complex social, behavioral, and physical needs across NC. You will collaborate with RN Care Managers to identify barriers, develop personalized care plans, and help members access community resources in home, shelter, or hospital settings.

The role emphasizes proactive care, strong documentation, and effective communication to close quality gaps and improve health outcomes for underserved populations.