Community Health Navigator — Field-Based Care & Resource Linker

SB Clinical Practice Management Plan; Commack (NY); On-site; USD 35,000 - 44,000; Full time

Job summary

Stony Brook CPMP seeks a Community Health Navigator to support administrative tasks and patient-facing interactions, both in person and by phone. You will act as a liaison between Care Managers and patients, helping resolve barriers to self-care and connecting patients with community resources.

You will assist with referrals, financial applications, and coordinating care plans while maintaining quality documentation and supporting an interdisciplinary Care Management team.

Qualifications

• Requires excellent interpersonal and customer service skills, with strong ability to educate and excellent written and verbal communication.
• Bachelor's in Health Services or CHW Certification is required.
• Must have reliable transportation and ability to drive.
• Proficiency with word processing, spreadsheets, and basic databases.

Responsibilities

• Support administrative operations and patient-facing interactions, in person and over the phone.
• Liaise between Care Managers and patients/families; help address barriers to self-care.
• Assist with referrals, applications, and connecting to community resources.
• Maintain familiarity with community resources and expand knowledge.
• Follow care plans and contribute to documentation and performance metrics.

Skills

Interpersonal skills

Customer service

Written & verbal communication

Education support

Education

Bachelor's in Health Services or CHW cert

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Stony Brook CPMP seeks a Community Health Navigator to support administrative tasks and patient-facing interactions, both in person and by phone. You will act as a liaison between Care Managers and patients, helping resolve barriers to self-care and connecting patients with community resources.

You will assist with referrals, financial applications, and coordinating care plans while maintaining quality documentation and supporting an interdisciplinary Care Management team.