Community Health Navigator & Advocate

CVS Health; Portland (OR); On-site; USD 25,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health is seeking a Community Health Worker to bridge patients with community resources and medical systems. You will advocate for patients, coordinate care, and promote health literacy across diverse settings, including patient homes and clinics.

Ideal candidates have 1+ year in healthcare or social services, strong communication, and ability to travel within the community. This full-time role offers a comprehensive benefits package and opportunities to impact community health at a

Qualifications

• Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment.
• Strong oral and written communication skills
• Ability to manage multiple priorities while maintaining a positive attitude
• Dedication to serving the community and building meaningful relationships
• Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
• Access to reliable transportation and ability to travel throughout the community to various locations
• US work authorization

Responsibilities

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
• Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
• Facilitate communication between all identified parties involved in patients’ care as needed
• Form relationships with and build an inventory of local community organizations that may benefit our patients
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
• Assist patients with completion of applications for accessing eligible benefits and resources
• Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients.
• Meet with patients in patient-centered and patient-preferred locations
• Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; transportation is required
• Drive engagement with high risk individuals and accompany to appointments
• Complete referrals to organizations and agencies as needed
• Deliver culturally appropriate health education in OSH training areas
• Support care team decision making through participation in interdisciplinary team meetings
• Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards
• Manage time, set priorities, work independently, and collaborate with a medical team
• Other duties as assigned

Skills

Oral and written communication

Multitasking

Community engagement

Travel flexibility

Computer literacy

Education

Associate's or Bachelor's in related field

Tools

Windows

GSuite

Microsoft Office

Job description

Oak Street Health is seeking a Community Health Worker to bridge patients with community resources and medical systems. You will advocate for patients, coordinate care, and promote health literacy across diverse settings, including patient homes and clinics.

Ideal candidates have 1+ year in healthcare or social services, strong communication, and ability to travel within the community. This full-time role offers a comprehensive benefits package and opportunities to impact community health at a