Dental Outreach Front Desk Receptionist

Health Partners of Western Ohio; Bryan (OH); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

403b Retirement with match

Mileage Reimbursement

Employee Assistance Program

Referral Bonus

Emerging Leaders Program opportunity

Job summary

Health Partners of Western Ohio in Bryan, OH, is seeking a Medical Receptionist to serve as the friendly first point of contact for patients and visitors. You will greet patients, schedule appointments, answer calls, and support daily office operations at the Bryan Outreach Building.

The role requires strong organization, attention to detail, and a commitment to compassionate service in a fast-paced environment.

Qualifications

• Ability to attend to multiple tasks at the same time.
• Ability to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols.
• Effective oral and written communication skills.
• Ability to work with persona from a wide diversity of social, ethnic, and economic backgrounds is necessary.

Responsibilities

• Greet patients, visitors and employees.
• Receive calls and schedules appointments.
• Answers/screens telephone calls and forwards to appropriate personnel.
• Records phone messages and distributes appropriately.
• Accurately enters patient information into the computer.
• Screens calls and visitors completely determine the nature of the visit or phone call and the urgency of the contact to ensure a timely, efficient, and appropriate response.
• Takes and distributes detailed and accurate phone messages using the correct format to the appropriate staff member or area designated for phone messages.
• Assists management in reaching personnel from other departments when needed for consultation and referral.
• Ensures the equipment is functional and there is an adequate supply of all necessary forms stocked.
• Assist patients with completing information forms, as needed.
• Accurately document in patient medical/dental record as needed.
• Accept patient payments and records payments accurately.
• Copies income verification and enters information into Electronic Health Records.
• Retrieves lab reports/patient records from other health care providers.
• Accurately types and sends correspondence, memos, notices, and reports.
• Sorts, files, and retrieves correspondence, records, and documents upon request.
• Operates standard office machines and equipment.
• Sorts/collates mail and printed materials/notices for distribution.
• Cross trains in other areas of office procedures.
• Make confirmation calls to patients for appointments.
• Accurately codes all diagnose in Electronic Health Records based on completed encounter forms.
• Collects and accurately input patient payments into practice management system.
• Participates in the Quality Improvement Program and serves on other committees as assigned.
• Travels when necessary to meet operational needs.
• May supervise student employees in specified tasks.
• Performs miscellaneous job-related duties as assigned.

Skills

Multitasking

Prioritization

Oral and written communication

Diversity sensitivity

Education

HS Diploma or GED

Job description

Health Partners of Western Ohio in Bryan, OH, is seeking a Medical Receptionist to serve as the friendly first point of contact for patients and visitors. You will greet patients, schedule appointments, answer calls, and support daily office operations at the Bryan Outreach Building.

The role requires strong organization, attention to detail, and a commitment to compassionate service in a fast-paced environment.