Community Health Advocate — In-Home & Field Support

Insight Global; Dayton (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

Insight Global is seeking a Community Health Worker to assist members in accessing healthcare and community resources. You will work across homes, clinics, and community settings, coordinating logistics and supporting care plans.

You will gather information for assessments, provide health education, and accompany members to appointments while maintaining strong relationships with families and the care team.

Qualifications

• High school diploma or GED required.
• Comfortable using Microsoft Office, Microsoft Teams, VPNs, mobile hotspots, electronic medical records, and other digital workplace tools.
• Valid driver's license, reliable vehicle, verifiable auto insurance, acceptable driving record.
• Ability and willingness to routinely travel.
• Knowledge of Medicaid, long-term care, waiver services, behavioral health, and social determinants of health.

Responsibilities

• Engage with members in a variety of settings: homes, hospitals, provider offices, community agencies, and via phone/electronic communication.
• Build professional, supportive relationships with members and families.
• Accompany members to medical appointments and social service visits as needed.
• Coordinate logistics that support care plan goals (transportation, reminders, childcare).
• Gather member information for assessments (demographics, eligibility, health status, stakeholder input).
• Assist with development and implementation of individualized care plans under the Case Manager.
• Identify and help address barriers to care and services.
• Connect members with community and social resources.
• Support and empower members to improve health, wellness, safety, and self-management.
• Provide health education materials as directed by the Case Manager or Team Lead.
• Monitor member concerns and document per Care Management guidelines.
• Collaborate with Case Managers and the ICT team.
• Identify opportunities to improve processes and the member experience.
• Travel regularly for member/provider/community visits.

Skills

Driving

Communication

Care coordination

Outreach

Medicaid knowledge

Education

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

EMR systems

VPNs

Mobile hotspots

Job description

Insight Global is seeking a Community Health Worker to assist members in accessing healthcare and community resources. You will work across homes, clinics, and community settings, coordinating logistics and supporting care plans.

You will gather information for assessments, provide health education, and accompany members to appointments while maintaining strong relationships with families and the care team.