In-Home Community Health Navigator

Insight Global; Dayton (OH); On-site; USD 36,000 - 60,000; Full time

Job summary

Insight Global is hiring a Community Health Worker to assist members in accessing healthcare and resources. You will visit members in homes and various care settings, build strong relationships, and support care plans under the Case Manager.

Travel to member, provider, and community sites is required. The role includes gathering data for assessments, coordinating logistics, providing health education, and ensuring accurate documentation within Care Management guidelines.

Qualifications

• High school diploma or GED required.
• Comfortable using Microsoft Office, Teams, VPNs, mobile hotspots, EMR, and other digital tools.
• Valid driver’s license, reliable vehicle, verifiable auto insurance, acceptable driving record.
• Willingness and ability to travel regularly.
• Experience in community health work, peer support, outreach, social services, or care coordination.
• Knowledge of Medicaid, long-term care, waiver services, behavioral health, and social determinants of health.

Responsibilities

• Engage with members in homes, hospitals, clinics, and community settings.
• Build professional, supportive relationships with members and families.
• accompany members to medical appointments and social service visits when needed.
• Coordinate logistics supporting care plan goals (transportation, reminders, childcare).
• Gather information to support assessments and care plans.
• Assist in developing and implementing individualized care plans under the Case Manager.
• Identify barriers to care and help address them.
• Connect members with community resources and social services.
• Provide health education and wellness materials as directed by the Case Manager or Team Lead.
• Monitor member concerns and satisfaction; document within Care Management guidelines.
• Collaborate with Case Managers and the interdisciplinary care team.
• Identify opportunities to improve processes and member experience.
• Travel regularly for member, provider, and community visits.

Skills

Home visits

Care coordination

Community outreach

Documentation

Travel willingness

Microsoft Office

Driver's license

Vehicle

Medicaid knowledge

English proficiency

Education

High school diploma

Tools

EMR software

Job description

Insight Global is hiring a Community Health Worker to assist members in accessing healthcare and resources. You will visit members in homes and various care settings, build strong relationships, and support care plans under the Case Manager.

Travel to member, provider, and community sites is required. The role includes gathering data for assessments, coordinating logistics, providing health education, and ensuring accurate documentation within Care Management guidelines.