Community Health Advocate & Care Navigator

CVS Pharmacy; Gary (IN); On-site; USD 39,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

CVS Health bonus eligibility

Job summary

Oak Street Health is hiring a Community Health Worker to bridge patients, community, and medical systems, removing barriers and increasing wellness. You’ll provide outreach, health education, and resource navigation with strong communication and problem solving.

Ideal candidates will have 1 year of healthcare experience, strong communication, and the ability to travel within the community; a CHW certification or related degree is a plus.

Qualifications

• Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment.
• Strong oral and written communication skills.
• Ability to manage multiple priorities while maintaining a positive attitude.
• Dedication to serving the community and building meaningful relationships.
• Proficient computer skills (Windows, GSuite, Microsoft, etc.).
• Access to reliable transportation and ability to travel throughout the community to various locations.
• US work authorization.

Responsibilities

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs.
• Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan.
• Facilitate communication between all identified parties involved in patients’ care as needed.
• Form relationships with and build an inventory of local community organizations that may benefit our patients.
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
• Assist patients with completion of applications for accessing eligible benefits and resources.
• Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients.
• Meet with patients in patient-centered and patient-preferred locations.

Skills

Communication skills

Computer literacy

Bilingual English/Spanish

Education

CHW Certification

Associate/Bachelor's in related field

Tools

EMR systems

Job description

Oak Street Health is hiring a Community Health Worker to bridge patients, community, and medical systems, removing barriers and increasing wellness. You’ll provide outreach, health education, and resource navigation with strong communication and problem solving.

Ideal candidates will have 1 year of healthcare experience, strong communication, and the ability to travel within the community; a CHW certification or related degree is a plus.