Community Health Advocate

Oak Street Health, part of CVS Health; Topeka (KS); On-site; USD 25,416,720 - 91,059,360; Full time

Job summary

Oak Street Health in the United States is seeking a Community Health Worker to serve as a bridge between patients, the community, and medical systems, removing barriers and promoting wellness. You will do in-person and phone outreach to support health literacy and access to resources.

Responsibilities include coordinating care plans with Medical Social Workers, engaging with community organizations, assisting with benefit applications, and documenting interactions in the EMR while upholding

Qualifications

• Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment.
• Strong oral and written communication skills.
• Ability to manage multiple priorities while maintaining a positive attitude.
• Dedication to serving the community and building meaningful relationships.
• Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.).
• Access to reliable transportation and ability to travel throughout the community to various locations.
• US work authorization.

Responsibilities

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs.
• Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan.
• Facilitate communication between all identified parties involved in patients’ care as needed.
• Form relationships with and build an inventory of local community organizations that may benefit our patients.
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
• Assist patients with completion of applications for accessing eligible benefits and resources.
• Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients.
• Meet with patients in patient-centered and patient-preferred locations.
• Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; travel is required.
• Drive engagement with high risk individuals and accompany to appointments as needed.
• Complete referrals to organizations and agencies as needed.
• Deliver culturally appropriate health education and support care team decisions.
• Document interactions with patients in EMR and maintain HIPAA standards.
• Manage time, set priorities, work independently, and collaborate with an interdisciplinary medical team.

Skills

Communication

Time management

Transportation access

Computer skills

US work authorization

Healthcare experience

EMR experience

Education

Associate/Bachelor degree in related field

Job description

Oak Street Health in the United States is seeking a Community Health Worker to serve as a bridge between patients, the community, and medical systems, removing barriers and promoting wellness. You will do in-person and phone outreach to support health literacy and access to resources.

Responsibilities include coordinating care plans with Medical Social Workers, engaging with community organizations, assisting with benefit applications, and documenting interactions in the EMR while upholding