Community Health Advocate: Bridge Care & Resources

8350 Oak Street Health MSO LLC; Gary (IN); On-site; USD 25,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Oak Street Health is seeking a Community Health Worker to act as a bridge between patients, the community, and medical systems, removing barriers and promoting wellness. The CHW will advocate for patients, conduct outreach, and support care teams to improve health literacy.

The role requires strong communication, flexibility, and the ability to travel within the community. A background in healthcare or social services and access to reliable transportation are preferred.

Qualifications

• Strong oral and written communication skills.
• Ability to manage multiple priorities while maintaining a positive attitude.
• Access to reliable transportation and ability to travel throughout the community to various locations.
• US work authorization required.
• Proficient computer skills (Windows, GSuite, Microsoft, etc.).

Responsibilities

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs.
• Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan.
• Facilitate communication between all identified parties involved in patients' care as needed (e.g., family members, caregivers, medical providers, community-based organizations).
• Form relationships with and build an inventory of local community organizations that may benefit our patients.
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.

Skills

Communication skills

Multitasking

Transportation access

US work authorization

Computer literacy

Job description

Oak Street Health is seeking a Community Health Worker to act as a bridge between patients, the community, and medical systems, removing barriers and promoting wellness. The CHW will advocate for patients, conduct outreach, and support care teams to improve health literacy.

The role requires strong communication, flexibility, and the ability to travel within the community. A background in healthcare or social services and access to reliable transportation are preferred.