Community Growth & Engagement Lead — Remote

Tangem; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Unlimited PTO

Remote work from any location

Competitive salary in EURO/USDT

Compensation for necessary technical设备

Job summary

Tangem is seeking a Community & Engagement Lead to drive organic UGC and amplification while managing real-time brand voice across X, Instagram, and other channels. The role includes supervising Telegram and Discord moderation to keep the community healthy and engaged, with a focus on actionable insights for product and marketing teams.

Ideal candidates have strong community management experience in crypto/web3, high English proficiency, and a hands-on approach to AI tools for faster replies and

Qualifications

• Proven experience in community management or social engagement, ideally in crypto, web3, or fintech.
• C1 English, fast and on-brand in live conversation across different tones and audiences.
• Deep platform expertise, especially on X and Instagram, with a real feel for culture, trends, and real-time engagement.
• Experience managing or coordinating a team of moderators, including round-the-clock coverage.
• Ability to extract insights from community activity and translate them into clear action points.
• Relationship skills to open and run partner conversations and co-marketing.
• Hands-on with AI tools and eager to use them to work faster and smarter.
• Organised and responsive, able to juggle real-time work with longer-term initiatives.

Responsibilities

• Drive organic UGC and amplification as your primary outcome: spark community-generated content, get the best of it seen, and report on what is working.
• Be the brand's voice in DMs and comments, engaging the community in real time.
• Curate and manage the moderator team covering Telegram and Discord 24/7, keeping coverage tight and the community healthy.
• Turn community signal into action: pull insights from everyday engagement and convert them into concrete next steps for social and product, including brand polls, storytelling posts, and topics to push to creators.
• Own engagement on our priority channels, X and Instagram in particular: spot relevant topics and trends where Tangem can break in and earn reach.
• Build and manage partner relationships: co-marketing, placements on partner channels, and reacting to and amplifying their content.
• Use AI tools actively to speed up monitoring, drafting replies, and synthesising insights.

Skills

Community management

Social engagement

Team leadership

Tools

AI tools

Job description

Tangem is seeking a Community & Engagement Lead to drive organic UGC and amplification while managing real-time brand voice across X, Instagram, and other channels. The role includes supervising Telegram and Discord moderation to keep the community healthy and engaged, with a focus on actionable insights for product and marketing teams.

Ideal candidates have strong community management experience in crypto/web3, high English proficiency, and a hands-on approach to AI tools for faster replies and