Community-Focused Retail & Donations Associate

GOODWILL IND OF THE CHESAPEAKE INC; Glen Burnie (MD); On-site; USD 17,000 - 25,000; Part time

Job summary

Goodwill Industries of the Chesapeake is hiring a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support.

This hands-on, team-based role suits someone who enjoys variety and staying active while helping the community. The position is part-time with weekend availability and requires flexibility for evenings and holidays.

Qualifications

• High school diploma or equivalent preferred.
• Customer service, retail, or material handling experience preferred.
• Ability to follow instructions and work with frequent interruptions.
• Strong communication and teamwork skills.
• Dependable, adaptable, and service-oriented.
• Some locations may require forklift operation (certification provided if needed within 30 days of hire).
• Must be able to read clothing tags and labels in English.

Responsibilities

• Greet and assist customers and donors in a professional, friendly manner.
• Help donors unload items, issue donation receipts, and maintain accurate records.
• Support merchandise production by sorting, pricing, and tagging goods.
• Stock and maintain organized sales floor and backroom areas.
• Operate a cash register and POS system accurately.
• Assist with daily opening, closing, and recovery tasks.
• Support fundraising initiatives and uphold Goodwill's mission.
• Follow safety, cleanliness, and housekeeping standards.

Skills

Customer service

Teamwork

Communication

Reliability

Adaptability

Education

High school diploma

Job description

Goodwill Industries of the Chesapeake is hiring a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support.

This hands-on, team-based role suits someone who enjoys variety and staying active while helping the community. The position is part-time with weekend availability and requires flexibility for evenings and holidays.