Community-Focused Personal Banker | Growth & Service

First National Bank

Greeley (CO)

On-site

USD 32,000 - 37,000

Full time

39 hours ago
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Benefits offered by this job

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation, Sick, and Holiday time
A competitive 6% 401k match

Job summary

First National Bank in Greeley, CO is seeking a Personal Banker to deliver exceptional customer service, assist with opening new accounts, and promote bank products. You will help customers with everyday banking needs, ensure accuracy, and uphold regulatory standards in a friendly community banking setting.

This role emphasizes local decision-making, deposit growth, and building long-term relationships with customers while maintaining high ethical and service standards.

Qualifications

  • Bachelor's degree in Accounting, Finance, Business Administration, or related field.
  • 2+ years Banking experience preferred.
  • Understanding of banking regulations required, training provided.
  • Experience with electronic banking desired.

Responsibilities

  • Provides courteous attention to customers promoting satisfied and long-term financial relationships while contributing to the overall profitability of the bank.
  • Ensures customers receive timely and high-quality customer service. Greets and addresses customers with respect and by name.
  • Participates and shows initiative towards sales and promotion of bank products and services.
  • Possesses the knowledge to assist customers in a variety of areas, including new accounts, updating accounts, electronic banking, ACH and wire transfers and is able to offer solutions that fit specific customer needs.
  • Develops an understanding of internal bank policies, as well as a strong understanding of banking regulations.
  • Acts as an escalation point for customer inquiries, and is able to use a combination of critical thinking and an understanding of existing policies to answer questions and problem-solve.
  • Actively engages in the local community, including cross-selling and generating new lines of business with a focus on growing deposits.
  • Demonstrates leadership in bringing bank staff together to meet strategic goals.
  • Other duties as assigned.

Skills

Customer service
Sales skills
Communication skills
Problem solving
Attention to detail

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

Electronic banking systems

Job description

First National Bank in Greeley, CO is seeking a Personal Banker to deliver exceptional customer service, assist with opening new accounts, and promote bank products. You will help customers with everyday banking needs, ensure accuracy, and uphold regulatory standards in a friendly community banking setting.

This role emphasizes local decision-making, deposit growth, and building long-term relationships with customers while maintaining high ethical and service standards.

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