Community Family Resource Navigator

Family Services of Northeast Wisconsin Inc; Menasha (WI); On-site; USD 38,000 - 54,000; Full time

Job summary

Family Services of Northeast Wisconsin Inc. is seeking a Family Resource Specialist to assess the needs of pregnant women and families with infants and children, connect them to community resources, and coordinate services in hospitals, family homes, and community settings.

Occasional evenings and weekends may be required to meet client and program needs. The role emphasizes outreach, assessments, referrals, and collaboration with hospital staff and volunteers.

Qualifications

• Minimum education: Associate's Degree in Child Development, Communications, Marketing or related field or equivalent experience.
• Preferred education: Bachelor's Degree in Child Development, Communications, Marketing or related field or equivalent experience.
• Minimum experience: 1 year working with families, child abuse and neglect prevention, maternal/child health, or child development.
• Preferred experience: 2+ years working with families, child abuse and neglect prevention, maternal/child health, child development and/or home visitation.

Responsibilities

• Provide outreach and information regarding programming and services available to families at community events.
• Visit hospitals daily and assemble list of parents, explaining program benefits.
• Complete assessments with interviewed participants using standard criteria.
• Assess family strengths and needs, determine eligibility, and make referrals as needed.
• Provide information on community resources and build professional relationships with hospital staff.

Skills

Interpersonal skills

Organizational skills

Written and verbal communication

Cultural sensitivity

Experience with families

Child development knowledge

Adaptability/flexible schedule

Education

Associate's Degree in Child Development, Communications, Marketing or related field

Bachelor's Degree in Child Development, Communications, Marketing or related field

Job description

Family Services of Northeast Wisconsin Inc. is seeking a Family Resource Specialist to assess the needs of pregnant women and families with infants and children, connect them to community resources, and coordinate services in hospitals, family homes, and community settings.

Occasional evenings and weekends may be required to meet client and program needs. The role emphasizes outreach, assessments, referrals, and collaboration with hospital staff and volunteers.