Community Experience & Leasing Coordinator

University Partners; United States; Presencial; USD 42 000 - 62 000; Tempo integral

Resumo da oferta

University Partners is seeking an Assistant Community Manager to support the Community Manager in daily property operations, leasing performance, and resident services. The role involves supervising staff, reviewing lease applications, and coordinating marketing and events to achieve leasing goals.

You will help manage Entrata data, assist with move-ins/outs, and provide exceptional customer service to residents, prospects, and vendors while maintaining compliance and operational excellence.

Qualificações

• Strong leadership and team development skills.
• Excellent verbal and written communication abilities.
• Strong sales, negotiation, and customer service skills.
• Ability to analyze leasing trends, occupancy data, and pricing strategies.
• High level of organization and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional demeanor and ability to maintain confidentiality.
• Proficiency in Microsoft Office and property management software (Entrata preferred).
• Ability to work weekends, extended hours, and peak leasing seasons as required.
• 1 - 2 years of related leasing, leadership, or property management experience.

Responsabilidades

• Assist the Community Manager in supervising and training the leasing team to ensure company standards and Fair Housing compliance are met.
• Review and approve lease applications in accordance with rental criteria and verify lease file accuracy.
• Ensure integrity and accuracy of Entrata data including traffic, leases, renewals, and work orders.
• Meet regularly with Community Manager and Market Director to discuss leasing issues and community performance.
• Monitor and execute daily lease approvals and renewal updates.
• Maintain and oversee the Marketing Calendar including campus outreach, promotions, and advertising initiatives.
• Conduct monthly market surveys and recommend pricing adjustments.
• Track leasing activity, availability, and support roommate matching efforts.
• Suggest marketing recommendations and implement a plan to achieve leasing goals.
• Perform administrative duties assigned by the Community Manager
• Assist with move-in and move-out coordination including resident communications and operational procedures.
• Support planning and execution of community events and promotional initiatives.
• Assist with invoice approvals and timely submission of expenses.
• Oversee all social media platforms and approve community communications prior to publication.
• Provide exceptional customer service to residents, prospects, and vendors.
• Support overall property operations and step into the Community Manager role when necessary.

Conhecimentos

Leadership

Communication

Sales

Negotiation

Customer service

Data analysis

Organization

Confidentiality

MS Office

Weekend availability

Formação académica

Bachelor’s degree preferred

Ferramentas

Entrata

Descrição da oferta de emprego

University Partners is seeking an Assistant Community Manager to support the Community Manager in daily property operations, leasing performance, and resident services. The role involves supervising staff, reviewing lease applications, and coordinating marketing and events to achieve leasing goals.

You will help manage Entrata data, assist with move-ins/outs, and provide exceptional customer service to residents, prospects, and vendors while maintaining compliance and operational excellence.