Community Experience Lead — Evening & Events

Fabrik; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

A collaborative workspace provider is seeking an In-Space Experience Lead for their Chicago location. This role involves maintaining space readiness, providing member support, and ensuring smooth operations. Candidates should have 2+ years of experience in hospitality or community engagement, strong emotional intelligence, and be comfortable with technology. The position is vital in creating a welcoming atmosphere for members and supporting community gatherings.

Qualifications

• 2+ years of experience in hospitality, community, coworking, or space operations.
• Ability to create calm and welcoming environments.
• Dependable and punctual with strong communication skills.

Responsibilities

• Maintain a clean, stocked, and guest-ready space.
• Serve as first point of contact for members during staffed hours.
• Support in-space gatherings and workshops.
• Log member requests and communicate via Slack and email.
• Lead tours for prospective members.

Skills

Hospitality experience

Community engagement

Space operations

Emotional intelligence

Technical comfort

Tools

HubSpot

Notion

Slack

Job description

A collaborative workspace provider is seeking an In-Space Experience Lead for their Chicago location. This role involves maintaining space readiness, providing member support, and ensuring smooth operations. Candidates should have 2+ years of experience in hospitality or community engagement, strong emotional intelligence, and be comfortable with technology. The position is vital in creating a welcoming atmosphere for members and supporting community gatherings.