Community Experience Lead - Center & Events

Regus Management Group, LLC; Charleston (SC); Vor Ort; USD 20.000 - 28.000; Vollzeit

Benefits dieser Stelle

Work life balance

Paid time off

11 Company Holidays per year

401K with company match

Health care for full-time team members

Quarterly bonus program

Zusammenfassung

Regus Management Group, LLC in Charleston, SC, seeks a Community Associate to manage our center's day-to-day customer interactions, coordinate services, and support members as they run their businesses.

You'll greet customers, help with Wi-Fi and packages, assist with meeting room setup, and handle invoices while contributing to a vibrant, welcoming workspace. The role offers growth opportunities within the world's largest workspace network.

Qualifikationen

• 1+ years of customer service experience
• Able to own and resolve problems
• Positive, enthusiastic, and adaptable to fast-changing situations
• Experience with MS Office and basic IT equipment
• Legally eligible to work in the United States and at least 18 years old

Aufgaben

• Greet and assist customers, address inquiries, and coordinate services to ensure a smooth center experience
• Assist with conference room setup, AV equipment, and directions within the center
• Process invoices and billing for services used by members
• Manage and respond to member requests, including issues with Wi-Fi, mail, and packages
• Plan and support small events or networking sessions at the center
• Keep the center organized, tidy, and welcoming for all visitors

Kenntnisse

Customer service

Multitasking

MS Office

Problem solving

Jobbeschreibung

Regus Management Group, LLC in Charleston, SC, seeks a Community Associate to manage our center's day-to-day customer interactions, coordinate services, and support members as they run their businesses.

You'll greet customers, help with Wi-Fi and packages, assist with meeting room setup, and handle invoices while contributing to a vibrant, welcoming workspace. The role offers growth opportunities within the world's largest workspace network.