Community Experience Coordinator

Avanath-Capital,-LLC; Chicago (IL); On-site; USD 48,000 - 64,000; Full time

Job summary

Avanath is seeking an Assistant Community Manager to support daily operations of our properties in Chicago. You will assist with reporting, rent processing, leasing, marketing, and supervising site staff in the Community Manager's absence.

The role requires LIHTC knowledge, strong communication, bookkeeping, Fair Housing compliance, and proficiency in Yardi Voyager, Windows, Excel. A minimum of two years in an assistant CM role is expected.

Qualifications

• 2+ years’ experience as an Assistant Community Manager.
• LIHTC/Tax Credit Program Knowledge required.
• Excellent communication skills and dedication to customer service.
• Solid track record of bookkeeping and rent collection.
• Thorough understanding of landlord/tenant law.
• Strong understanding of Fair Housing Laws.
• Superior interpersonal skills and flexible.
• Solid computer knowledge: Windows, Word, Excel, internet, e-mail.
• Working knowledge of Yardi Voyager Property Management software.

Responsibilities

• Manage and promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner.
• Assist with leasing duties, including touring prospective residents.
• Handle all property finances: collect, post, deposit rents and other income.
• Review resident files and ledger records for delinquencies and enforce lease terms.
• Support Monthly Projection Reporting and property inspections.
• Oversee operations and staff in Community Manager’s absence.
• Ensure compliance with Fair Housing guidelines and company policies.

Skills

Customer service

Communication

Bookkeeping

Fair Housing Laws

Landlord/Tenant Law

Organization

Yardi Voyager experience

Windows (Word, Excel)

Tools

Yardi Voyager

Excel

Word

Job description

Avanath is seeking an Assistant Community Manager to support daily operations of our properties in Chicago. You will assist with reporting, rent processing, leasing, marketing, and supervising site staff in the Community Manager's absence.

The role requires LIHTC knowledge, strong communication, bookkeeping, Fair Housing compliance, and proficiency in Yardi Voyager, Windows, Excel. A minimum of two years in an assistant CM role is expected.