Community Experience Associate

The Root Coworking; Omaha (NE); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Fixed hours

10 days PTO

Approximately 13 paid holidays

Competitive healthcare benefits

401k plan

$100/month health and wellness credit

Job summary

The Root Coworking in Omaha seeks a friendly Guest Experience Associate to welcome members, manage the front desk, and support daily operations.

You will work closely with the Community Manager to assist tours, member onboarding, and event coordination, ensuring a warm, professional environment.

This full-time role offers $18–$20/hour, 40–45 hours per week, 10 PTO days, ~13 holidays, health benefits, 401k, and wellness credits.

Qualifications

• Customer-focused approach with a people-first attitude.
• Strong attention to day-to-day details and organization.
• Able to collaborate with a friendly, fast-paced team.

Responsibilities

• Greet members and guests with a warm, welcoming demeanor.
• Cover the front desk during business hours and designated times.
• Respond to emails and phone inquiries promptly and professionally.
• Anticipate member needs: coffee, amenities, and facility upkeep.
• Conduct and schedule tours of the space and build community.

Skills

Customer service

Attention to detail

Team player

Job description

The Root Coworking in Omaha seeks a friendly Guest Experience Associate to welcome members, manage the front desk, and support daily operations.

You will work closely with the Community Manager to assist tours, member onboarding, and event coordination, ensuring a warm, professional environment.

This full-time role offers $18–$20/hour, 40–45 hours per week, 10 PTO days, ~13 holidays, health benefits, 401k, and wellness credits.