Community Events Coordinator & Resident Engagement

FirstService Residential; Saint Augustine Shores (FL); On-site; USD 65,904,000 - 68,770,000; Full time

Benefits offered by this job

Full benefits

401(k) with company match

Paid holidays

Occasional travel

Job summary

FirstService Residential is seeking a Lifestyle Coordinator to oversee the production of events from conception through competition and to coordinate activities for large homeowner communities. The role covers festivals, conferences, fundraisers, social events, exhibitions, weddings, and more across 3,000+ homes.

Responsibilities include planning timelines, booking vendors, creating content, managing budgets and safety, and ensuring excellent resident services and communications.

Qualifications

• Associate degree in business or equivalent combination of education and experience.

Responsibilities

• Plan, create, and schedule engaging social media content for a diverse audience.
• Capture photos and short-form videos at events and throughout community amenities.
• Design eye-catching graphics, flyers, and announcements.
• Monitor and respond professionally to comments and messages.
• Manage mass-communication tools, e-newsletters, and text/email alerts.
• Track engagement metrics and adjust strategies to improve reach and effectiveness.
• Plan and execute community events ranging from small gatherings to large-scale festivals for 3,000+ homes.
• Develop event timelines, layouts, logistics, and run-of-show plans.
• Book and coordinate vendors, entertainment, food trucks, and volunteers.
• Oversee onsite event setup, breakdown, and day-of operations.
• Support neighborhood-level events as needed.
• Gather resident feedback and incorporate improvements into future event planning.
• Conduct routine walk-throughs of community amenities and common areas.
• Identify and report maintenance needs, safety issues, or areas for improvement.
• Ensure signage, décor, and bulletin boards are current and visually appealing.
• Support compliance with community standards, rules, and safety requirements.
• Assist with drafting and distributing community communications.
• Support office operations, scheduling, and vendor coordination.
• Help residents with questions about events, amenities, and memberships.
• Maintain organized digital records, forms, and event documentation.

Skills

Event planning

Customer service

Communication

Multi-tasking

Self-starter

Administrative

Vendor coordination

Microsoft Word

Excel

Education

Associate degree in business

Tools

Microsoft Word

Excel

Mass emailing

Database management

Job description

FirstService Residential is seeking a Lifestyle Coordinator to oversee the production of events from conception through competition and to coordinate activities for large homeowner communities. The role covers festivals, conferences, fundraisers, social events, exhibitions, weddings, and more across 3,000+ homes.

Responsibilities include planning timelines, booking vendors, creating content, managing budgets and safety, and ensuring excellent resident services and communications.