Community-Driven Relationship Banker I

North Easton Savings Bank; Norton (VA); On-site; USD 36,000 - 52,000; Full time

Job summary

North Easton Savings Bank in Norton, VA seeks a Relationship Banker to warmly welcome customers and help with deposits, withdrawals, and routine transactions. You’ll apply outstanding customer service, cross-sell appropriate products, and resolve issues to strengthen customer relationships.

In this branch role you will balance cash drawers, follow security procedures, and support community banking goals while upholding confidentiality and accuracy every day.

Qualifications

• Strong customer service skills and ability to engage with customers.
• Proven cross-selling experience with relevant product recommendations.
• Good communication and interpersonal skills.

Responsibilities

• Greet and assist customers with deposits, withdrawals, and routine transactions.
• Meet customer service and sales goals by recommending appropriate solutions.
• Open and maintain customer accounts and perform account maintenance.
• Balance cash drawers and reconcile discrepancies.
• Follow bank security, policies, and procedures.
• Develop and deepen relationships by resolving issues and educating customers on bank products.

Skills

Customer service

Cross-selling

Communication

Attention to detail

Teamwork

Tech savvy

Education

High school diploma or equivalent

Job description

North Easton Savings Bank in Norton, VA seeks a Relationship Banker to warmly welcome customers and help with deposits, withdrawals, and routine transactions. You’ll apply outstanding customer service, cross-sell appropriate products, and resolve issues to strengthen customer relationships.

In this branch role you will balance cash drawers, follow security procedures, and support community banking goals while upholding confidentiality and accuracy every day.