Community Director - Resident Experience & Operations

UDR; Germantown (MD); On-site; USD 75,000 - 115,000; Full time

Job summary

UDR at Seneca Place in Germantown, MD is seeking a Community Director to lead resident relations and a dedicated community team, shaping daily operations and a strong customer service culture.

You will oversee asset quality, budgets, vendor management, and staff development while ensuring compliance and a welcoming, high-performance environment for residents and guests. This role requires strategic planning, hands-on supervision, and a focus on occupancy growth and service excellence.

Job description

UDR at Seneca Place in Germantown, MD is seeking a Community Director to lead resident relations and a dedicated community team, shaping daily operations and a strong customer service culture.

You will oversee asset quality, budgets, vendor management, and staff development while ensuring compliance and a welcoming, high-performance environment for residents and guests. This role requires strategic planning, hands-on supervision, and a focus on occupancy growth and service excellence.