Community Director: Lead & Elevate Portfolio Managers

Associa; North Richland Hills (TX); On-site; USD 100,000 - 170,000; Full time

Job summary

Associa, a leading provider in community association management, seeks a Community Director for the North Richland Hills office to lead a team of Portfolio Managers and strengthen client relationships. You will drive performance, coach junior managers, and shape office structure with senior leadership.

The role emphasizes developing talent, ensuring operational consistency, and delivering high-quality service to communities and boards in a dynamic Texas market.

Qualifications

• Bachelor's degree required; MBA preferred.
• 7–10 years of related or closely related experience.
• 5–7 years of management and/or supervisory experience.
• 5–7 years of Community Association experience.

Responsibilities

• Lead, coach, and develop a team of Portfolio Managers, many of whom are early in their careers.
• Drive team performance, accountability, and professional growth.
• Partner with senior leadership to improve employee retention and client satisfaction.
• Serve as an escalation point for complex community and board matters.

Skills

Team leadership

Management experience

Client relationship management

GAAP knowledge

MS Office proficiency

Time management

Confidentiality

Education

Bachelor's Degree

Master's Degree in Business Administration

Tools

Microsoft Office Suite

Job description

Associa, a leading provider in community association management, seeks a Community Director for the North Richland Hills office to lead a team of Portfolio Managers and strengthen client relationships. You will drive performance, coach junior managers, and shape office structure with senior leadership.

The role emphasizes developing talent, ensuring operational consistency, and delivering high-quality service to communities and boards in a dynamic Texas market.