Community Development Professional

Elizabeth City State University; Elizabeth City (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Elizabeth City State University is seeking a Community Development Professional to provide business management advisory services through the SBTDC, focusing on pre-venture and existing small businesses. The role collaborates with team members to assess clients, assign case managers, and refer as needed, while serving as a primary trainer for nascent entrepreneurs.

The position emphasizes advising clients, developing schedules, and delivering training events to support NC businesses and startups

Qualifications

• Professional Knowledge: Knowledge of program policies, procedures, technology, best practices and their theoretical bases.
• Program/Project Administration: Ability to administer and manage a program with established guidelines and standards.
• Consultation: Ability to advise and collaborate with clients and others to resolve issues.
• Information Analysis & Decision‑Making: Ability to analyze business operations and develop initiatives.
• Communication & Marketing: Ability to communicate and promote programs and outcomes.
• Leadership: Ability to develop and manage a program/project plan.

Responsibilities

• Provides business management advisory services to SBTDC’s small and mid‑sized companies.
• Collaborates with team to assess prospective clients and assign case managers/referrals.
• Acts as principal trainer for nascent entrepreneurs and plans and delivers training events.

Skills

Professional Knowledge

Program/Project Admin

Consultation

Info Analysis & Decision-Making

Communication & Marketing

Leadership

Education

Bachelor’s degree

1 year related experience

Job description

Posting Summary

Position Number

6086-0000-0000-890

Classification Title

Community Development Professional/Specialist

Working Title

Community Development Professional

Division

Office of the Chancellor

Department/Unit

Small Business & Technology Development Center

Section

Small Business & Technology Development Center (section)

Primary Purpose of Organizational Unit

The University of North Carolina System’s Small Business and Technology Development Center ( SBTDC ), in partnership with the US Small Business Administration, is the recognized, primary organization through which the state of North Carolina provides business counseling, management education, and technology development services to help the business community successfully meet challenges, manage change, and plan for the future. The SBTDC’s mission is to positively impact North Carolina’s economy by helping to grow small and mid‑sized businesses and launch promising start‑ups.

The General Business Counselor is responsible for providing business management advisory services to SBTDC’s small and mid‑sized companies.

Description of Work

The individual provides business advice and counsel to all size small business clients with a focus on the SBTDC’s pre‑venture and existing small business segments. The individual collaborates and consults with other team members to assess prospective clients and provide appropriate case manager assignment and/or professional referrals. The individual acts as the principal trainer for nascent entrepreneurs and plans and delivers other training events as required.

Competencies/Knowledge Skills, and Abilities Required in this Position

Professional Knowledge: Knowledge of program policies, procedures, technology, best practices and their theoretical bases. Ability to interpret and apply a variety of interrelated policies/procedures/programs for clients and to address clients’ non‑routine issues. Knowledge of new theories/trends/laws or precedents demonstrated by recommending and implementing improvements or necessary changes to policies/procedures/programs.

Program/Project Administration: Ability to administer and manage a program with established guidelines and standards in its entirety or to administer several components of a multi‑faceted program. Ability to ensure program/project accountability. Ability to define scope, goals, tasks, deliverables, timelines, tools and resources. Ability to assess the needs of the work unit or project. Ability to develop and monitor program/project databases, schedules and reports. Ability to ensure accuracy of data and compliance with program standards. Ability to perform professional program administrative duties, including technical decisions. Ability to prepare related reports as required.

Consultation: Ability to advise and collaborate with clients, program participants and others to resolve difficult issues in assigned program area(s). Ability to identify trends. Ability to recognize the impact of policies/procedures/laws. Ability to apply knowledge/understanding of program culture/issues/work relationships to address situations. Ability to share knowledge and critical thinking process. Ability to promote the use of best practices to achieve mutually agreeable outcomes in the resolution of issues. Ability to determine and document a course of action to address complex, ambiguous and unique operational and/or programmatic issues in assigned areas.

Information Analysis & Decision‑Making: Ability to analyze business operations and financial statements for overall program administration. Ability to develop initiatives to meet program/project needs and objectives. Ability to assess/resolve unprecedented problems that require research and review of policy/procedures for the program or assigned components. Ability to resolve problems or compliance issues, based on delegated authority.

Communication & Marketing: Ability to maintain and enhance professional relationships to increase credibility for building support and reaching consensus when explaining and interpreting program policies and procedures within assigned area(s). Ability to convey sensitive information or decisions to clients. Ability to work toward mutual resolutions that are in the best interests of the organization and across organizational lines. Ability to promote and market assigned area(s) and persuade clients of the needs and beneficial outcomes of the program. Ability to plan and implement marketing strategies and functions. Ability to apply creativity to development of strategies and functions. Ability to take a lead in presentation of products and cultivation of donors. Ability to develop and conduct multiple training programs to meet organizational training needs. Ability to identify objectives and provide instructions in a variety of training disciplines which include and encompass all levels of work.

Leadership: Ability to develop and manage a program/project plan. Ability to provide consultation on issues and requests from clients. Ability to consult with higher‑level professionals to discuss alternative solutions.

Minimum Training and Experience

Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

License or Certification Required by Statute or Regulation

Management Preferences

Position Recruitment Range

Position Category

Position Status

FLSA

Posting Number

Job Open Date

10/23/2026

Job Close Date

Open Until Filled Yes

EHRA OSHR Statement

This position is Exempt from the State Human Resources Act.

AA/EEO Statement

Elizabeth City State University is an Affidative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report.

Eligibility for Employment

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. Elizabeth City State University State University is an Equal Opportunity and Affiant...

Required fields are indicated with an asterisk (*).

• How did you hear about this employment opportunity?
  • Public Job Posting
  • Internal Job Posting
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • Website
  • Other
• Are you a current employee of the university?
  • Yes
  • No
• Have you earned a Bachelor’s degree from an appropriately accredited institution?
  • yes
  • no
• Do you have a combination of training and experience equivalent to the education requirements for this position
  • Yes
  • No
• Do you have one year of experience related to the area of assignment?
  • Yes
  • No

Required Documents

• Resume

Optional Documents

• Cover Letter
• Unofficial Transcripts (Official transcripts will be required if you are identified as a finalist for the position.)
• DD214
• Other
• Letter of Recommendation 1
• Letter of Recommendation 2
• Letter of Recommendation 3

Human Resources

Elizabeth City State University
1704 Weeksville Road
Elizabeth City, NC 27909
Mainline: 252.335.3252 | Fax: [phone]