Community Coordinator II (Aboussie Pavilion)

WinnCompanies; St. Louis (MO); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

401(k) plan with company match

Health insurance

Paid time off & holidays

Tuition reimbursement

Job summary

WinnCompanies seeks a Community Coordinator II for Aboussie Pavilion, a 273‑unit affordable housing community in St. Louis, MO. This bilingual role supports six key outcome areas and coordinates resource referrals, on‑ and off‑site programs, and community engagement.

You will conduct community assessments, coach residents, and build partnerships with service providers to enhance housing stability, employment, education, health, and mobility. Strong admin & data skills required.

Qualifications

• High school diploma or GED equivalent.
• 3–5 years of relevant work experience.
• Ability to obtain Winn Community Coordinator Certification upon hire.
• Demonstrated success with partner management.
• Ability to produce complex documents, perform analysis, and maintain databases.
• Experience with computer systems, particularly Microsoft Office.
• A current vehicle license in good standing and meet driving records standards.
• Excellent customer service skills.
• Superb attention to detail.
• Bilingual in English and Bosnian.
• Ability to multi-task in a fast-paced office environment.
• Ability to work with a diverse group of people and personalities.

Responsibilities

• Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities.
• Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
• Manage property Connected Communities budget.
• Review and track goals with Property Managers and Regional Managers.
• Coordinate resources for residents across six key outcomes: housing stability, employment, economic mobility, education, health, and community engagement.
• Provide direct assistance, program referrals, and 1‑1 coaching to individuals and families based on assessed need.
• Establish and maintain relationships with local service providers and community partners.
• Create and manage MOUs with third parties providing services and programs on and off-site for residents.
• Utilize CONNECT to collect, manage, report on, and analyze resident data for accuracy.
• Data collected through annual resident questionnaires, touchpoints, programs, and partner reporting.
• Develop methods of communication with residents, including quarterly meetings, a monthly newsletter, flyers, and social media updates.
• Actively participate in professional development opportunities.

Skills

Bilingual English Bosnian

Partner management

Customer service

Data management

Communication

Education

Bachelor's degree in Social Work or related field

Tools

MS Office

Job description

WinnCompanies is looking for a Community Coordinator II to join our team at Aboussie Pavilion, a 273-unit affordable housing community located in St. Louis, MO. This is a bilingual role, with fluency in English and Bosnian.

Community Coordinators are a core part of our property management team that supports and enhances the quality of life within one or more properties across Winn’s six key outcome areas: Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility.

You will utilize community assessments and one‑on‑one coaching to establish community needs, while building a targeted network of strong community partners across Winn's outcome areas to develop and coordinate resource referrals, targeted interventions, on‑ and off‑site programs and support, and community engagement opportunities. You will also provide concierge and administrative support to the community.

Responsibilities

• Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities.
• Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
• Manage property Connected Communities budget.
• Review and track goals with Property Managers and Regional Managers.
• Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement.
• Provide direct assistance, program referrals, and 1‑1 coaching (when necessary) to individuals and families based on assessed need.
• Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas.
• Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off‑site for residents.
• Utilizing CONNECT, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data.
• Data collected through annual resident questionnaires, resident touchpoints, community programs, activities, and partner reporting.
• Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
• Actively participate in professional development opportunities provided by the region, department, and Winn.

Requirements

• High school diploma or GED equivalent.
• 3‑5 years of relevant work experience.
• Ability to obtain Winn Community Coordinator Certification upon hire.
• Demonstrated success with partner management.
• Ability to produce complex documents, perform analysis, and maintain databases.
• Experience with computer systems, particularly Microsoft Office.
• A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Excellent customer service skills.
• Superb attention to detail.
• Bilingual in English and Bosnian.
• Ability to multi‑task in a fast‑paced office environment.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications

• Bachelor's degree in Social Work, Nutrition, Business, or related field.

Our Benefits

• Generous time off policies, including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• To learn more, visit winnbenefits.com

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.