Community Coordinator - Contractor

Amika, LLC.; New York (NY); Remote; USD 15,000 - 24,000; Part time

Job summary

A leading haircare brand seeks a part-time Community Coordinator to enhance social media engagement. This 3-month contract role involves managing interactions on Instagram and TikTok, actively building community relationships, and promoting a friendly online atmosphere. Ideal candidates are detail-oriented with a flair for customer service and a passion for social media trends.

Qualifications

• 1-2 years of experience with active social accounts.
• Fluent in internet culture and social trends.
• Experience in retail, hospitality, or customer support is a plus.

Responsibilities

• Engage with the community on social media platforms.
• Monitor comments and respond to community interactions.
• Upload and manage content across various channels.

Skills

Community building

Customer service

Detail-oriented

Creative thinking

Organizational skills

Job description

amika means friend. we’re a fearless, Brooklyn-born, salon-raised haircare brand + a friend to all hair, hairstylists, the planet + you.

we’re rooted in clinical results. each product is infused with our intoxicating scent + powered by our superfruit soul, sea buckthorn. known as one of earth’s most omega-rich plant sources, this potent berry nourishes your skin, scalp + strands.

we’re a proud pal to the planet + certified B-Corp. from sustainably sourced ingredients + recyclable packaging to our energy-saving production processes, we pledge to reduce our greenhouse gas emissions, waste + energy to reach Net Zero by 2030.

having grown up in salons, we know better than anyone how important stylists are—they’re our confidantes + community. Think of us as your at-home hairapist, here to empower self-expression + bring joy to your haircare experience. all hair is welcome.

the job:

we’re looking for an eager, detail-obsessed, people-loving Community Coordinator to join our social team part-time to support of social media communities. This is a 3-month contract role with the opportunity to extend. You’ll be the voice of the brand across our social channels, engaging with our community, sharing the love, and keeping our digital spaces kind, fun, and on-brand.

hourly rate: $30 per hour
timeline: 3 month contract with opportunity to extend; 10-15 hours/week, including weekends

location: remote (must be based in + have the right to work in the US)

what you'll do:

• Repost UGC to Instagram Stories or suggest creative ways to optimize mentions and shoutouts
• Monitor and respond to comments, DMs, tags, and mentions across two Instagram accounts and TikTok
• Hide spam, flag key conversations, and keep our feeds safe, friendly, and on-brand
• Upload approved content across platforms with accuracy and care
• Pitch content ideas and provide weekly recaps informed by community insights and trends

must haves:

• You have 1-2 years of experience working with highly active social accounts
• You’re a natural community builder with strong instincts for relationship-building and customer service
• You’re fluent in internet culture and love keeping up with social trends
• You’re highly organized, detail-oriented, and reliable—you never miss a post or a comment
• You can think fast on your feet, creatively + strategically.
• You’re motivated and collaborative
• Experience in retail, hospitality, or customer support is a big plus

ready to apply?

please click the link below that will bring you to our careers page where you can submit your application + resume (cover letter optional). a member of our team will be in touch soon!