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S:US is an equal opportunity employer focused on the wellbeing of others. This role involves physically monitoring the facility, engaging with the surrounding community, and promoting partnerships between the shelter and neighbors. You will document all activities, enforce rules, and participate in safety drills and meetings.
Requirements include a High School Diploma and 2 years of experience in a large residential setting, with strong interpersonal skills. Associates degree is preferred.
SCOPEOFROLE: Physicallymonitorsthefacility,internallyandexternally.Performsscansoftheimmediateneighborhood.Engagesthecommunitytofacilitateopencommunication,solveproblems,andpromotepartnershipbetweentheshelteranditsneighbors.
II. ESSENTIALDUTIES&RESPONSIBILITIES: Communicatesanddocumentsallprogramactivities,incidents,issuesandotherrelevantinformationinacomplete,professionalandtimelymanner. Readsalllogsbooks,emailsandincidentreportsatthestartofshift. Updatesalllogbooksthroughoutshiftandbeforeendingshiftassignment. Completesandsubmitsincidentreportsastheyoccur. Completesshiftsummaryreportbeforeendingshiftassignment. Receives,acknowledgesreceiptofanddocumentsallcomplaints/concernsexpressedbyneighborsorothercommunitymembers. Attendsandparticipatesinregularstaffmeetingsandcommunitymeetingsasassigned. Enforcesshelterrulesuniformlyandconsistently. Respondsappropriatelytoneedsandcrisissituations,suchasmediatingbasicinterpersonalproblemsbetweenresidentsandsummoningemergencypersonnel. FacilitatestheGoodNeighborPolicyorientationforeachnewresident. Facilitatesand/orparticipatesinaGoodNeighborFocusgroupwithresidentsfocusingonneighborhoodconcernsandtogeneratingideasforpositivecommunityparticipation. Developsandcoordinatescommunityengagementactivitiesforshelterresidents. Participatesinongoingindividualsupervision,teammeetings,caseconferences,divisionmeetingsandtrainingsasappropriateandassigned. AssistsShiftSupervisorswithfiredrillsandbuildingevacuationsduringemergenciesandprovidesclientwithfiresafetyandpreventioninformationasneeded. MaintainsCPR/FirstAidCertification Remainson-dutyuntilproperlyrelieved. WearsS:USbrandedclothingwhileconductingneighborhoodwalksandwhenservingasashelterrepresentativeinthecommunity. Worksaschedulethatincludessomeweekendandeveninghours. PerformsotherdutiesrelatedtotheprogramasassignedbytheShiftSupervisor,FacilityManagerand/orProgramDirector. Complies with all SUS Employee Policies, Procedures, and Protocols. Workingknowledgeofvariouscomputersoftwareprogramsincludingemail,MicrosoftWord,Excel,andPowerPoint. Eveningandweekendhoursmayberequired. Performsotherdutiesasassigned.
REQUIREMENTSREQUIREDEDUCATIONANDEXPERIENCE HighSchoolDiplomarequired. 2yearsofexperienceinalargeresidentialsettingisrequired.Stronginterpersonalandcommunicationskillsrequired.
PREFERREDQUALIFICATIONS&SKILLS AssociatesDegreepreferred. English/Spanishspeakingpreferred
S:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.
2026-19060