Community Coordinator

Lucid Private Offices; Alpharetta (GA); On-site; USD 31,500 - 38,500; Full time

Benefits offered by this job

Work-life balance (no standard nights/weekends)

75% employer coverage of Medical, Dental, and Vision insurance

Life Insurance

Fitness & Wellness reimbursement up to $100/mo

PTO (Paid Time Off)

VTO (Volunteer Day Off)

Maternity/ Paternity leave

10 Paid Holidays in addition to PTO

401k plan with company match

Professional workplace community (business casual attire required)

Job summary

An established industry player in shared workspace solutions is seeking a Community Coordinator to enhance client relationships and provide outstanding service. In this role, you'll be the first point of contact for clients and visitors, ensuring a welcoming atmosphere while managing administrative tasks. The ideal candidate will thrive in a dynamic environment, demonstrating joy and hospitality with every interaction. This position offers a unique opportunity to be part of a vibrant community, where your contributions directly impact the experience of clients and guests alike. Join a team that values growth, teamwork, and a positive work culture.

Qualifications

• Warm and approachable personality with excellent customer service skills.
• Strong organizational skills and ability to multitask effectively.

Responsibilities

• Provide exceptional customer service and maintain a welcoming environment.
• Manage scheduling and assist with client move-ins and inquiries.

Skills

Customer Service Skills

Effective Communication

Organizational Skills

Multi-tasking

Self-starter

Problem-solving

Proficient in Microsoft Office

Education

High School Diploma

Administrative Experience

Tools

Microsoft Office

Job description

We are Lucid Private Offices, a rapidly growing shared workspace provider with locations positioned throughout DFW, HST, ATL, and PHX areas, that combines the best of coworking with the best of traditional offices. We provide upscale office and workplace solutions to small businesses, entrepreneurs, and companies of all sizes. Whether you are looking to begin or advance your career, Lucid Private Offices is a beautiful place to be. We believe in cultivating an environment that encourages teamwork, growth, and creating a work culture that is a real community.

Position: Community Coordinator

As a Community Coordinator, you will work closely with our many clients from different industries, while providing excellent customer service and administrative support. Our ideal team members should love meeting new people, have a cheerful and contagious personality, have effective communication skills, and present a polished and professional image. Our core values in this position are joy, hospitality, client-centered, owner mentality, prioritization, and organization; the ideal candidate would demonstrate these daily.

Responsibilities Include:

1. Accept and transfer incoming phone calls for our clients. You are the first voice their clients hear and are an extension of, not only Lucid Private Offices but of our client’s organizations.
2. Ensuring the center is a clean, welcoming, and hospitable environment while providing extraordinary customer service. You will participate in daily hospitality functions including opening and closing your center, making coffee and flavored water throughout the day, maintaining the kitchen and other common area cleanliness, re-setting meeting rooms after each use, and maintaining a fully stocked inventory of supplies.
3. Manage the scheduling and daily usage of the conference and board rooms, day offices, and coworking usage at your center and other Lucid Private Office locations.
4. Greeting all visitors. You will be a gracious host to all incoming visitors by offering coffee and water, notifying clients of visitors' arrival, and directing them to a designated meeting space.
5. Process new client move-ins, activate and distribute keys, answer questions, and update any client information to our client management software. Our clients are the center of our business, and first impressions are critical.
6. Maximize every opportunity to gain new clients by touring new prospective clients, supporting your Community Manager with new guests, and assisting the Sales Team when needed.
7. Support our client's business with timely and accurate mail handling and sending and receiving packages from delivery vendors. An awareness of the priority of delivery and communication surrounding these would be important.
8. Manage confidential and sensitive information as well as participate in various administrative tasks such as data entry, filing, faxing, scanning, and copying.
9. Build, promote, and nurture our client community relationships and involvement.
10. Starting rate of $35,000 per year.

Required Skills:

1. Ability to connect with people; warm, approachable, and nurturing by nature, remembering and using names is necessary.
2. Self-starter who can work independently.
3. Ability to anticipate and solve problems.
4. Excellent customer service and hospitality skills.
5. Exceptional organizational and multi-tasking skills with attention to detail.
6. Positive, enthusiastic, and able to adapt to fast-changing situations.
7. Proficient in Microsoft Office including, Word, Excel, and Outlook. Ability to learn other software systems.
8. Six months or more of administrative or executive assistant experience preferred.

Perks:

1. Work-life balance (no standard nights/weekends).
2. 75% employer coverage of Medical, Dental, and Vision insurance.
3. Life Insurance.
4. Fitness & Wellness reimbursement up to $100/mo.
5. PTO (Paid Time Off).
6. VTO (Volunteer Day Off).
7. Maternity/ Paternity leave.
8. 10 Paid Holidays in addition to PTO.
9. 401k plan with company match.
10. A professional workplace community (business casual attire required).