Community Concierge & Duty Manager: Welcoming & Safe

YMCA of Metropolitan Chicago; Palatine (IL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive salaries

Health, dental, and vision insurance

Generous PTO and paid holidays

403(b) plan with company contributions

Continuous learning opportunities

Supportive work environment

Discounts on programs

Job summary

A community service organization located in Palatine, Illinois, seeks a dedicated Manager on Duty to provide operational leadership and enhance customer experiences within the facility. Candidates should possess strong verbal and written communication skills and a high school diploma or GED. Flexibility to work weekends and an eagerness to engage with the community are essential for success in this role. The organization offers competitive salaries and a supportive work environment with various benefits, including health insurance and paid time off.

Qualifications

• At least 18 years of age.
• Ability to work flexible hours, weekends, and/or holidays.
• Willingness to complete all mandatory YMCA training and certifications.

Responsibilities

• Serve as Manager on Duty and provide operational leadership.
• Greet community members and guests to ensure engagement.
• Monitor Community Hub for safety and service interventions.
• Manage customer transactions and address concerns.
• Maintain inventory of supplies and order stock as needed.

Skills

Verbal communication

Written communication

Interpersonal skills

Education

High school diploma or GED

Job description

A community service organization located in Palatine, Illinois, seeks a dedicated Manager on Duty to provide operational leadership and enhance customer experiences within the facility. Candidates should possess strong verbal and written communication skills and a high school diploma or GED. Flexibility to work weekends and an eagerness to engage with the community are essential for success in this role. The organization offers competitive salaries and a supportive work environment with various benefits, including health insurance and paid time off.