Community Center Programs & Front Desk Coordinator

City of Sand Springs; Sand Springs (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

City of Sand Springs is seeking a front desk attendant to coordinate the Case Community Center operations. You will handle member programs, room reservations, fee collection, and ensure patrons follow facility rules.

The role covers nights and weekends as needed and includes supporting clerical tasks for park maintenance. The position requires customer service experience and strong communication, with duties spanning guest services, reservations, and event support.

Qualifications

• Six months or greater customer service and call handling experience.
• Knowledge of relevant city, state, and federal laws, regulations, and policies.
• Knowledge of community center regulations and guidelines.
• Knowledge of community center equipment and facilities.
• Skill in the use of computers and various software programs.
• Skill in the operation of computers and other types of modern office equipment.
• Skill in oral and written communication; ability to organize and prioritize; ability to perform light maintenance.

Responsibilities

• Serves as first point of contact for patrons of the Community Center, volunteer programs, activities, and/or individuals
• Answers phone lines; distributes equipment; responds to requests; assists patrons
• Assists with guest membership
• Prepares rooms for reservations and ensure guests adhere to rental agreement requirements
• Attends and participates in regular staff meetings
• Monitors patron activity of community center, skate park, and splash pad via video surveillance and occasionally walking through ensuring rules are being adhered to
• Maintains the cleanliness of the facility following maintenance schedule and utilizing the "every thirty" protocol
• Reports areas in need of maintenance or repair
• Performs other duties as assigned, including assisting other departments as required.

Skills

Customer service

Call handling

Oral and written communication

Organize and prioritize

Education

High school diploma or equivalent

Tools

MS Office

Computer proficiency

Job description

City of Sand Springs is seeking a front desk attendant to coordinate the Case Community Center operations. You will handle member programs, room reservations, fee collection, and ensure patrons follow facility rules.

The role covers nights and weekends as needed and includes supporting clerical tasks for park maintenance. The position requires customer service experience and strong communication, with duties spanning guest services, reservations, and event support.