Community Center Front Desk & Events Assistant

City of Rowlett; Rowlett (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

The City of Rowlett is seeking a front desk clerk to assist Community Centre patrons and manage daily operations at the front desk. You will greet visitors, answer the phone, take reservations, and handle payments using RecTrac software.

Responsibilities include preparing attendance reports, supporting special events, and maintaining supplies. The role requires day, evening, or weekend hours and prior public contact experience is preferred.

Qualifications

• High school diploma or GED completed.
• Six months of public contact experience required.
• Ability to communicate effectively with the general public and city staff.
• Ability to use a computer and keep basic records.

Responsibilities

• Greet the public and provide information at the front desk.
• Handle reservations, registrations, and payments using RecTrac.
• Process transactions, sell memberships, and maintain receipts.
• Assist with events, monitor facilities, and respond to inquiries and complaints.
• Perform clerical tasks and ensure safety in the front lobby.

Skills

Customer service

Communication skills

Computer literacy

Cash handling

Education

High school diploma or GED

Tools

RecTrac software

Job description

The City of Rowlett is seeking a front desk clerk to assist Community Centre patrons and manage daily operations at the front desk. You will greet visitors, answer the phone, take reservations, and handle payments using RecTrac software.

Responsibilities include preparing attendance reports, supporting special events, and maintaining supplies. The role requires day, evening, or weekend hours and prior public contact experience is preferred.