Community Case Manager & Pantry Operations Lead

salvarmycareers; Waukesha (WI); On-site; USD 43,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee Assistance

Flexible schedules

Paid time off

Tuition reimbursement

Holiday pay

Job summary

The Salvation Army in Wisconsin is seeking a Social Services Case Manager to provide client-centered support, emergency assistance, and case management. You will coordinate Food Pantry operations, TEFAP programs, and referrals, ensuring eligibility and timely follow-up.

Responsibilities include documenting services, managing program data, supervising volunteers, and coordinating seasonal social services activities. A bachelor's in social services and at least 2 years' experience are required.

Qualifications

• Bachelor’s degree in social work, human services, psychology, sociology, or criminal justice.
• Minimum 2 years of experience in a social services agency or social work field.
• Valid Driver’s License with clearance to drive preferred.

Responsibilities

• Respond to social services inquiries and assess eligibility for assistance.
• Coordinate Food Pantry operations and TEFAP activities.
• Document client contacts and outcomes in approved systems.
• Lead seasonal social services programs and coordinate volunteers.
• Ensure program compliance and data reporting.

Skills

Case management

Interpersonal skills

Documentation

Education

Bachelor’s in social work, human services, psychology, sociology, or criminal justice

Job description

The Salvation Army in Wisconsin is seeking a Social Services Case Manager to provide client-centered support, emergency assistance, and case management. You will coordinate Food Pantry operations, TEFAP programs, and referrals, ensuring eligibility and timely follow-up.

Responsibilities include documenting services, managing program data, supervising volunteers, and coordinating seasonal social services activities. A bachelor's in social services and at least 2 years' experience are required.