Community Care Navigator: Guide Clients to In-Home Support

Connecticut-Community-Care; Bristol (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Connecticut Community Care in Bristol, CT is seeking a Program Navigator to assist in coordinating long-term services and supports in the community. Under the Asst. Director, you will help implement client-centered plans and connect people with appropriate programs.

Key duties include screening referrals, educating clients by phone, scheduling assessments, and supporting timely program activation. You will collaborate with an interdisciplinary team and mentor new staff as needed.

Qualifications

• High School Diploma required.
• Associate Degree in Health or Human Service preferred.
• Two years’ experience in human service setting for HS graduates; one year for attained Associate Degrees.

Responsibilities

• Provides referral screening for all new potential clients of Public Programs supported by CCC.
• Provides telephonic education and program navigation to clients/referral sources.
• Schedules initial assessments.
• Supports post-assessment activation with timely program enrollment, including home visits as needed.
• Participates in and works effectively as part of an interdisciplinary team.
• Mentors new staff as needed.

Skills

Verbal and written communication

Project management

Organizational skills

Connexus knowledge

Education

High School Diploma

Associate Degree in Health or Human Service

Tools

Connexus software

Job description

Connecticut Community Care in Bristol, CT is seeking a Program Navigator to assist in coordinating long-term services and supports in the community. Under the Asst. Director, you will help implement client-centered plans and connect people with appropriate programs.

Key duties include screening referrals, educating clients by phone, scheduling assessments, and supporting timely program activation. You will collaborate with an interdisciplinary team and mentor new staff as needed.