Community Care Navigator

Ctcommunitycare; Northern (KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Connecticut Community Care is seeking a Program Navigator to assist in coordinating and implementing long-term services and support within the community. The role supports CCC’s mission by guiding clients through enrollment and activation across programs.

The candidate should have strong communication skills, experience in human services, and familiarity with Connexus. A valid driver’s license and reliable transportation are required, with a team-oriented, confidential approach to care.

Qualifications

• High School Diploma required; Associate Degree in Health or Human Service preferred.
• Two years’ experience in a human service setting for High School graduates; one year for Associate Degree holders.
• Project management and organizational skills.
• Strong verbal and written communication skills.
• Knowledge of community resources preferred.
• Ability to maintain confidentiality of client and company information.
• Ability to understand and articulate multiple programs.
• Working knowledge of Connexus.

Responsibilities

• Provides referral screening for all new potential clients of Public Programs supported by CCC.
• Provides telephonic communication with client and/or referral source to provide education and program navigation.
• Schedules initial assessments.
• Supports pending clients post-assessment to activate onto appropriate program(s); home visits as needed.
• Works as part of an interdisciplinary team.
• Mentors new staff as needed.

Skills

Project management

Organizational skills

Verbal and written communication

Knowledge of community resources

Confidentiality

Understanding multiple programs

Driver's license and transportation

Education

High School Diploma

Associate Degree in Health or Human Service

Tools

Connexus

Job description

Connecticut Community Care is seeking a Program Navigator to assist in coordinating and implementing long-term services and support within the community. The role supports CCC’s mission by guiding clients through enrollment and activation across programs.

The candidate should have strong communication skills, experience in human services, and familiarity with Connexus. A valid driver’s license and reliable transportation are required, with a team-oriented, confidential approach to care.