Community Business Resources Outreach Specialist

The New Bronx Chamber of Commerce; New York (NY); On-site; USD 55,000 - 60,000; Full time

Job summary

The Bronx Chamber of Commerce is seeking a full-time Small Business Resource Network Outreach Specialist to join our team in the Bronx. You will be the primary liaison between SBRN and local small businesses, engaging owners to raise awareness of resources and opportunities.

You will collect business details, enter activity into Salesforce, and assist with events and administrative duties as needed. Fluency in Spanish is highly preferred, and occasional travel across the borough is expected.

Qualifications

• Associate’s degree in business, communications, public administration, or related field.
• 4+ years in community outreach, small business support, or related public-facing roles.
• Strong interpersonal and communication skills with diverse communities and business owners.
• Experience with Salesforce or CRM systems is a plus.

Responsibilities

• Engage local businesses via in-person visits, phone calls, and virtual meetings.
• Discuss resources, programs, and services with tailoring to needs.
• Collect and record essential business information, including contact details and interests.
• Enter outreach activity details into Salesforce CRM in a timely, organized manner.
• Support other office tasks, events, and administrative duties as needed.

Skills

Interpersonal skills

Communication

Public outreach

Independent worker

Multitasking

Salesforce experience

Spanish language

Education

Associate's degree in business or related field

Tools

Salesforce CRM

Zoom

Microsoft Office Suite

Job description

The Bronx Chamber of Commerce is seeking a full-time Small Business Resource Network Outreach Specialist to join our team in the Bronx. You will be the primary liaison between SBRN and local small businesses, engaging owners to raise awareness of resources and opportunities.

You will collect business details, enter activity into Salesforce, and assist with events and administrative duties as needed. Fluency in Spanish is highly preferred, and occasional travel across the borough is expected.