Field-Based Small Business Growth Advocate

Staten Island Chamber of Commerce; New York (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

The Staten Island Chamber of Commerce Foundation seeks a Business Outreach Specialist to serve the Small Business Resource Network (SBRN) on Staten Island, NY. You will provide one-on-one consultative support to small businesses, help access grants, loans, and other resources, and develop tailored service plans.

This full-time, field-focused role requires travel to neighborhoods, building partnerships with local organizations, and communicating effectively with diverse business owners.

Qualifications

• Bachelor’s degree in business, marketing, finance, economic development, or a related field.
• High school diploma or equivalent required.
• Prior outreach or fieldwork experience preferred.

Responsibilities

• Provide one-on-one consultative support and develop individualized service plans.
• Connect businesses with resources including programs offered by government agencies and partner organizations.
• Assist businesses in completing applications for grants, loans, and other business support programs.
• Create and distribute social media posts and success stories to internal and external audiences.
• Establish relationships with external organizations to stay informed about free or low-cost resources for small businesses.
• Attend after-hours vendor events and community partner programs to promote SBRN services.
• Table at community events and distribute SBRN marketing materials to raise awareness.
• Participate in weekly video calls with the SBRN team to coordinate efforts and share updates.
• Stay informed on the latest programs, policies, grants, loans, and regulations affecting small businesses.
• Conduct on-site digital field assessments and business surveys to evaluate needs.
• Develop and implement localized business outreach strategies tailored to neighborhood priorities.
• Organize walkthroughs with elected officials and stakeholders to spotlight business needs and challenges.
• Plan and execute neighborhood-specific marketing and promotional events to drive consumer engagement.
• Collect, enter, and analyze data to measure program impact; track progress using CRM software (Salesforce).
• Maintain detailed records of all outreach activities, communications, and referrals.
• Collaborate with BIDs, LDCs, merchant associations, and other community partners to build a hub of business resources.
• Participate in special projects and initiatives as directed by Chamber leadership.
• Spend at least 70% of work time in the field, engaging directly with businesses.

Skills

Outreach

Fieldwork

Community engagement

Interpersonal skills

Problem-solving

Organizational skills

Education

Bachelor’s degree in business or related field

High school diploma or equivalent

Tools

Salesforce CRM

Job description

The Staten Island Chamber of Commerce Foundation seeks a Business Outreach Specialist to serve the Small Business Resource Network (SBRN) on Staten Island, NY. You will provide one-on-one consultative support to small businesses, help access grants, loans, and other resources, and develop tailored service plans.

This full-time, field-focused role requires travel to neighborhoods, building partnerships with local organizations, and communicating effectively with diverse business owners.