Community Benefits Navigator

Treasure Coast Food Bank Inc; Florida; On-site; USD 36,000 - 54,000; Full time

Job summary

Treasure Coast Food Bank Inc. is seeking a Neighbor Support Specialist to connect individuals and families with SNAP, Medicaid, TCA, and Florida KidCare.

The role provides hands-on guidance at community outreach sites, helps with applications, and navigates eligibility requirements to remove access barriers. You will collaborate with ACCESS Florida and DCF, monitor progress, maintain documentation, and engage diverse populations to expand access to benefits and Treasure Coast Food Bank programs,

Qualifications

• Experience navigating public benefits programs (SNAP, Medicaid, TCA, Florida KidCare).
• Strong communication and interpersonal skills; ability to work with diverse populations.
• Bilingual preferred, with sensitivity to cultural differences.

Responsibilities

• Provide clear, accurate guidance on public assistance programs and eligibility.
• Assist individuals and families with applications and documentation submission.
• Monitor application status and coordinate with partner agencies.
• Engage in community outreach and build relationships with partners.
• Maintain records of interactions, applications, and outcomes; ensure data accuracy.

Skills

Outreach

Case management

Customer service

Benefits navigation

Public assistance knowledge

Communication

Bilingual preferred

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Online systems

Databases

Job description

Treasure Coast Food Bank Inc. is seeking a Neighbor Support Specialist to connect individuals and families with SNAP, Medicaid, TCA, and Florida KidCare.

The role provides hands-on guidance at community outreach sites, helps with applications, and navigates eligibility requirements to remove access barriers. You will collaborate with ACCESS Florida and DCF, monitor progress, maintain documentation, and engage diverse populations to expand access to benefits and Treasure Coast Food Bank programs,