Community-Based Resident Services Coordinator

Eden Housing, Inc.; Hercules (CA); On-site; USD 56,000 - 65,000; Full time

Job summary

Eden Housing, Inc. seeks a Resident Services Coordinator I to deliver Tier 1 universal programs and coaching-based support across housing, economic mobility, health, digital inclusion, and youth/family services.

You will document interactions in Salesforce, coordinate referrals, and support residents using trauma-informed practices to promote stability and opportunity at EHRSI sites. Responsibilities include facilitating workshops, coordinating youth activities, and partnering with specialists

Qualifications

• 1-2 years of experience in human services or related fields.
• Willingness to learn and work with diverse populations.
• Ability to work both independently and as part of a team.

Responsibilities

• Deliver Tier 1 universal programs and provide first level support across housing stability, economic mobility, health, digital inclusion, and youth/family engagement.
• Document resident interactions and outcomes in CRM (Salesforce) within specified timeframes.
• Coordinate referrals to partner specialists and assist with enrollment in community programs.

Skills

Communication

Empathy

Trauma-informed

Coaching

Tools

MS Office

Salesforce

Job description

Eden Housing, Inc. seeks a Resident Services Coordinator I to deliver Tier 1 universal programs and coaching-based support across housing, economic mobility, health, digital inclusion, and youth/family services.

You will document interactions in Salesforce, coordinate referrals, and support residents using trauma-informed practices to promote stability and opportunity at EHRSI sites. Responsibilities include facilitating workshops, coordinating youth activities, and partnering with specialists