Community-Based Case Manager – Supported Housing

Institute for Community Living Inc. (ICL); Brooklyn (AL); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan with employer  

Generous paid time off

Employee wellness programs

Tuition assistance

Commuter benefits

Discount programs

Pet insurance

Identity theft insurance

Legal plans

Job summary

Institute for Community Living Inc. (ICL) is seeking a Case Manager – Supported Housing to work with individuals in independent apartments in the community.

Under supervision of the Program Director, you will coordinate access to medical, psychosocial, financial, vocational and other services, and provide crisis intervention as needed. Travel to client residences is required; you will conduct assessments, develop service plans, maintain documentation, and advocate for consumer goals to maximize

Qualifications

• Bachelor's degree plus two years’ experience in direct services.
• Experience with mental health services preferred.
• Eligibility to work in the U.S.

Responsibilities

• Travel to/visit consumers’ residences to provide supportive services on a schedule established by the program; counsel consumers individually or in groups to meet service needs and goals.
• Assist consumers in modifying attitudes and patterns of behavior by increasing understanding of self and others.
• Secure and evaluate information related to medical, psychological, and social factors; complete and maintain assessments, service plans, treatment records, and documentation (including quarterly reviews).
• Maintain accurate, up-to-date case records and measurable service plans in compliance with regulatory standards and culturally responsive practices.
• Provide supportive counseling (individual and group) and utilize evidence-based approaches such as cognitive-behavioral techniques.
• Obtain, develop, and communicate resource information and connect consumers to appropriate community supports.
• Facilitate individualized services aligned with recovery and discharge planning goals.
• Educate consumers on available services, recreational activities, and daily living skills, including socialization and conflict resolution.
• Perform crisis assessments and provide verbal and non-verbal crisis intervention as needed.
• Refer consumers to appropriate community providers and accompany them to appointments.
• Participate in on-call responsibilities, if assigned.
• Report serious incidents immediately; complete incident documentation and follow agency policies.
• Plan and coordinate social and recreational activities.
• Conduct regular inspections of consumer residences to ensure safety and cleanliness.
• Maintain staff communication logs and documentation.
• Execute emergency response protocols and provide first aid/CPR if necessary.
• Attend meetings, supervision, and trainings.
• Advocate on behalf of consumers internally and externally.
• Assist consumers in accessing vocational training, employment, and education opportunities.
• Perform other job-related duties as assigned

Skills

Direct services experience

Case management

Crisis intervention

Education

Bachelor's degree

Associates degree with relevant experience

Job description

Institute for Community Living Inc. (ICL) is seeking a Case Manager – Supported Housing to work with individuals in independent apartments in the community.

Under supervision of the Program Director, you will coordinate access to medical, psychosocial, financial, vocational and other services, and provide crisis intervention as needed. Travel to client residences is required; you will conduct assessments, develop service plans, maintain documentation, and advocate for consumer goals to maximize