Community Banking Specialist

Baycoast Bank; Redgate Corner (MA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

Tuition assistance

Job summary

BayCoast Bank – Dartmouth Street Branch in South Dartmouth, MA is seeking a Universal Banker to deliver high-quality service and build lasting customer relationships. This role blends customer service with transactional banking tasks, supporting both new and existing customers with their financial needs.

Under the Branch Manager, you will provide personalized financial solutions, process transactions, open accounts, and identify opportunities to help customers reach their goals.

Qualifications

• Minimum 4 months of customer service experience.
• Prior cash handling experience.
• Strong communication and interpersonal skills.
• Ability to obtain and maintain NMLS registration.
• Bilingual: Spanish/Portuguese a plus but not required.

Responsibilities

• Deliver professional, friendly, and efficient service.
• Respond to customer inquiries and resolve issues.
• Educate customers on banking products.
• Identify customer needs and recommend products.
• Generate referrals across business lines.
• Open accounts and assist with loan applications.
• Process teller transactions and balance accurately.
• Perform account maintenance and issue debit cards.
• Participate in training and marketing initiatives.
• Support branch operations and cross-training.

Skills

Customer service

Cash handling

Communication

NMLS registration

Bilingual: Spanish/Portuguese

Education

High school diploma or equivalent

Job description

BayCoast Bank – Dartmouth Street Branch in South Dartmouth, MA is seeking a Universal Banker to deliver high-quality service and build lasting customer relationships. This role blends customer service with transactional banking tasks, supporting both new and existing customers with their financial needs.

Under the Branch Manager, you will provide personalized financial solutions, process transactions, open accounts, and identify opportunities to help customers reach their goals.