Community Association Operations Coordinator

Associa; Chicago (IL); Sur place; USD 60 000 - 70 000; Plein temps

Résumé du poste

Associa, a leader in community association management, is seeking an Office Coordinator to support Community Managers and HOA operations in a busy Chicago-area office. The role involves document handling, meeting preparation, mail processing, and data updates in the C3 system.

Ideal candidates have at least one year of customer service experience, a high school diploma or GED, and the ability to manage multiple tasks in a high-volume environment.

Qualifications

• Experience in customer service with high call volumes.
• Familiarity with community associations or property management is a plus.
• High school diploma or GED required; associate degree preferred.
• Strong ability to prepare reports, documents and coordinate with teams.

Responsabilités

• Update and file association documents for Community Managers.
• Assist in preparing agendas and board meeting packages.
• Prepare annual disclosure packages, meeting notices and financial statements for homeowners.
• Update homeowner data in C3 and shared files.
• Process mail, print, scan and other general office duties.
• Assist with ARB applications and on-site community inspections as needed.
• Issue key fobs, pool passes and processing access keys.
• Prepare newsletters and notices informing homeowners of maintenance or projects.
• Monitor delinquency rates and assist collections processes.
• Assist with proposals, quotes, and insurance notifications.
• Update property fact sheets in C3.
• Communicate hearing results to homeowners within deadlines.

Connaissances

Customer service

Communication

Formation

High School Diploma or GED

Associates Degree

Outils

C3 system

Description du poste

Associa, a leader in community association management, is seeking an Office Coordinator to support Community Managers and HOA operations in a busy Chicago-area office. The role involves document handling, meeting preparation, mail processing, and data updates in the C3 system.

Ideal candidates have at least one year of customer service experience, a high school diploma or GED, and the ability to manage multiple tasks in a high-volume environment.