Community Association Managers

Kanz; Gilford (NH); On-site; USD 80,000 - 90,000; Full time

Job summary

A community management company in Gilford, NH is seeking a Community Association Manager to oversee the operation and administration of community associations. Responsibilities include liaising with the Board, ensuring effective management tools, and monitoring financial reports. This mid-senior level position requires strong communication and conflict resolution skills, offering a salary range of $80,000 to $90,000.

Qualifications

• Proficient in Microsoft Office (Word, Excel, Outlook).
• Familiarity with homeowner associations and community management.
• Ability to resolve conflicts effectively.

Responsibilities

• Supervise the operation and administration of the Association.
• Act as the primary liaison with the Association Board.
• Ensure effective development of community management tools.

Skills

Knowledge of Microsoft Office products

Knowledge of communities/property/real estate

Knowledge of association board roles

Knowledge of business correspondence

Knowledge of conflict resolution techniques

Professional communication skills

Professional customer service skills

Self-motivated and proactive

Detail-oriented and team player

Time management and prioritization skills

Job description

3 weeks ago – Be among the first 25 applicants

Jobs for Humanity is collaborating with Upwardly Global and Associa to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: Associa

Position: Community Association Manager

Location: Gilford, NH

Category: Community Management / Property Management

Job Id: 19808

Posted 3 weeks ago

Job Description

Come work at Associa! We are an industry leader in community association management and we are looking for a talented manager to join our team. If you’re serious about your next move, Associa is an excellent place to grow your career.

A Community Manager I is responsible for providing the overall supervision of a community association. The Community Manager I interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.

Duties Include But Not Limited To

• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Attend Board meetings per the management agreement and community events as needed.
• Prepare Board packages according to established time frames.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association.
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
• Responsible for maintenance of C3 data base, including updating resident information.
• Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
• Responsible for oversight of Associa staff as contract provides.
• Coordinate and/or oversee inspection of building facilities and/or common areas and arrange appropriate follow-up actions as required.
• Oversee the AP process in accordance with Associa home office processes and procedures.
• Other duties as assigned.

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self‑motivated, proactive, detail‑oriented, and a team player.
• Time management and time‑critical prioritization skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Marketing and Sales

Industry: Technology, Information and Internet

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Salary: $80,000.00–$90,000.00