Community Association Manager (Portfolio)

Sentry Management Inc.; West Des Moines (IA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Training and Support provided

Comprehensive benefits package

Work-life balance

Job summary

Sentry Management, Inc. in Des Moines, IA seeks an experienced Community Association Manager (Portfolio) to oversee associations, coordinate with boards, vendors, and the Home Office, and ensure exemplary service while meeting company goals.

The role requires licensing where applicable, strong communication, and the ability to manage multiple boards, contracts, and financial summaries with professionalism and autonomy.

Qualifications

• Maintain licensing in some states.
• Have previous Community Management Experience.
• Be professional, organized and self-motivated.
• Possess strong written and verbal communication skills.
• Hold a valid license to operate a motor vehicle with a clean driving record.
• Have proficiency with Microsoft Office and general computer skills.

Responsibilities

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
• Attend, prepare for and participate in annual and general meetings
• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
• Coordinate employees such as janitorial, maintenance, administrative, and others
• Collect all invoices and code for payment, and follow-up on monthly assessments due
• Serve as liaison between association boards and legal counsel
• Prepare manager reports and financial summaries to boards
• Manage the onboarding and exit of associations

Skills

Written and verbal communication

Organization

Self-motivation

Professional demeanor

Tools

Microsoft Office

Job description

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors, and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected.

We currently have an exciting opportunity for an experienced Community Association Manager (Portfolio) in our Des Moines, IA market. The Portfolio Manager is responsible for the overall supervision of the associations they manage. They are responsible for coordinating with the Board of Directors, vendors, and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals.

Responsibilities Include

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
• Attend, prepare for and participate in annual and general meetings
• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
• Coordinate employees such as janitorial, maintenance, administrative, and others
• Collect all invoices and code for payment, and follow-up on monthly assessments due
• Serve as liaison between association boards and legal counsel
• Prepare manager reports and financial summaries to boards
• Manage the onboarding and exit of associations

Applicants Must

• Maintain licensing in some states
• Have previous Community Management Experience
• Be professional, organized and self-motivated
• Possess strong written and verbal communication skills
• Hold a valid license to operate a motor vehicle with a clean driving record
• Have a proficiency with Microsoft Office and general computer skills

Benefits And Compensation

• Salary commensurate with experience and qualifications
• Training and Support provided
• Comprehensive benefits package
• Work-life balance

Sentry Management, Inc. is an equal opportunity employer