Community Association Manager

Sentry Management Inc.; Phoenix (AZ); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Salary based on experience

Training and support

Benefits package

Work-life balance

Job summary

Sentry Management, Inc. is seeking an experienced Community Association Manager (Portfolio) in Phoenix, AZ to oversee the supervision of associations, coordinate with Boards, vendors, and the Home Office to deliver exemplary service while achieving company goals.

The role requires strong communication, organization, and licensing compliance, with responsibilities including meetings, financial oversight, and onboarding/exit management for associations.

Qualifications

• Maintain licensing in some states.
• Have previous Community Management Experience.
• Be professional, organized and self-motivated.
• Possess strong written and verbal communication skills.
• Hold a valid license to operate a motor vehicle with a clean driving record.
• Proficiency with Microsoft Office and general computer skills.

Responsibilities

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community.
• Attend, prepare for and participate in annual and general meetings.
• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals.
• Coordinate employees such as janitorial, maintenance, administrative, and others.
• Collect all invoices and code for payment, and follow-up on monthly assessments due.
• Serve as liaison between association boards and legal counsel.
• Prepare manager reports and financial summaries to boards.
• Manage the onboarding and exit of associations.

Skills

Written and verbal communication

Microsoft Office

Organization

Self-motivated

Tools

Microsoft Office

Job description

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected.

We currently have an exciting opportunity for an experienced Community Association Manager (Portfolio) in our Phoenix, AZ market. The Portfolio Manager is responsible for the overall supervision of the associations they manage. They are responsible for coordinating with the Board of Directors, vendors and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals.

Responsibilities Include

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
• Attend, prepare for and participate in annual and general meetings
• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
• Coordinate employees such as janitorial, maintenance, administrative, and others
• Collect all invoices and code for payment, and follow-up on monthly assessments due
• Serve as liaison between association boards and legal counsel
• Prepare manager reports and financial summaries to boards
• Manage the onboarding and exit of associations

Applicants Must

• Maintain licensing in some states
• Have previous Community Management Experience
• Be professional, organized and self-motivated
• Possess strong written and verbal communication skills
• Hold a valid license to operate a motor vehicle with a clean driving record
• Have a proficiency with Microsoft Office and general computer skills

Benefits And Compensation

• Salary commensurate with experience and qualifications
• Training and Support provided
• Comprehensive benefits package
• Work-life balance

Sentry Management, Inc. is an equal opportunity employer