Community Association Manager — Lead Boards & Budgets

Associa; Mequon (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

Associa in Mequon, WI seeks a Community Manager I to supervise a portfolio of neighborhood associations, engaging homeowners, vendors, and boards. Travel to client sites for meetings, inspections, and events as needed under management agreements.

The ideal candidate brings proficiency in MS Office, strong communication, confidentiality, and teamwork, with the ability to prioritize and manage multiple tasks. Bachelor's degree preferred; HOA experience helpful.

Qualifications

• Proficiency in MS Office (Word, Excel, Outlook) and standard business software.
• Knowledge of communities, property/real estate, and homeowners associations.
• Understand board roles and how they interface with homeowner requests.
• Strong written and verbal communication; professional correspondence.
• Good conflict resolution and customer service skills.
• Confidentiality, discretion, and ethical conduct in all duties.

Responsibilities

• Travel to client associations to attend board meetings and community events.
• Prepare agendas, reports, and meeting packages for boards.
• Compile annual disclosures, notices, and financial statements as required.
• Update association data in system files and shared databases.
• Oversee inspections of facilities and coordinate follow up actions.
• Supervise operations per management agreements and policies.
• Serve as liaison between boards, homeowners, and Associa staff.
• Manage administrative duties and vendor relations per agreement.
• Ensure use of community management tools and processes.
• Review monthly financials and report to the board; advise on capital expenditures.
• Oversee ARB processing and on-site inspections as needed.
• Monitor delinquency rates and collections processes for accounts.
• Ensure board is informed of legal actions; maintain files.
• Oversee procurement, vendors, and performance evaluations.
• Support AP processes and other duties as assigned.

Skills

Microsoft Office

Customer service

Communication

Conflict resolution

Time management

Team player

Discretion

Organization

Education

Bachelor's degree preferred

Community Association Experience preferred

Job description

Associa in Mequon, WI seeks a Community Manager I to supervise a portfolio of neighborhood associations, engaging homeowners, vendors, and boards. Travel to client sites for meetings, inspections, and events as needed under management agreements.

The ideal candidate brings proficiency in MS Office, strong communication, confidentiality, and teamwork, with the ability to prioritize and manage multiple tasks. Bachelor's degree preferred; HOA experience helpful.