Community Association Manager — Hybrid, Budget & Board Liaison

Associa; Glen Allen (VA); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Associa is seeking an experienced community association manager for their Glen Allen, Virginia office. This role involves managing communications, maintenance requests, and financial oversight while working onsite for the first six months before transitioning to a hybrid model.

The ideal candidate will have over 3 years of experience in community associations or similar industries, strong customer service skills, and the ability to manage multiple projects effectively.

Qualifications

• 3+ years of experience with community associations or in multifamily, leasing, and vacation rental industries.
• Understanding the relationship among the Board of Directors, homeowners, and management company.
• Willingness to obtain the CMCA within the first year, company paid.
• Excellent communication skills, both written and oral.

Responsibilities

• Manage emails and phone calls; research and respond to inquiries.
• Coordinate maintenance requests and work orders; schedule maintenance vendors.
• Prepare board packages and schedule monthly and annual board meetings.
• Create and manage budgets; review financial reports.

Skills

Customer service

Project management

Communication

Conflict resolution

Job description

Associa is seeking an experienced community association manager for their Glen Allen, Virginia office. This role involves managing communications, maintenance requests, and financial oversight while working onsite for the first six months before transitioning to a hybrid model.

The ideal candidate will have over 3 years of experience in community associations or similar industries, strong customer service skills, and the ability to manage multiple projects effectively.