Community Association Manager

associacareers; Fairfax (VA); Hybrid; USD 85,000 - 95,000; Full time

Job summary

Legum and Norman, an Associa company, is hiring a Community Association Manager to oversee a portfolio of HOA and condominium communities in Fairfax and nearby Fredericksburg. The role requires 2+ years in community association management and a strong financial acumen to manage budgets, financial reporting, and capital projects, with Board collaboration.

You will work at the Falls Church corporate office 2-3 days per week and travel to sites, supervise staff, and ensure HOA rules and codes are

Qualifications

• Minimum 2+ years of community association management experience.
• Strong financial acumen to read Balance Sheet, Income Statement and reserves.
• Active CMCA or willingness to obtain (company paid).
• Customer service oriented and team driven.
• Excellent communication and conflict resolution skills.

Responsibilities

• Oversee daily operations of assigned HOA and condo communities.
• Manage budgets, financial reports, and capital projects.
• Coordinate with Board, vendors, onsite staff and committees.
• Prepare board packets and schedule monthly/annual meetings.
• Walk properties, enforce HOA rules and codes, and address violations.
• Respond to inquiries by phone, email, and in person.
• Hire, train, and develop staff.

Skills

Community mgmt experience

Education

CMCA certification

Job description

Legum and Norman, an Associa company, is hiring a Community Association Manager to oversee a portfolio of assigned HOA and condominium communities in Fairfax and one in Fredericksburg.

Candidate must have 2+ years of community association management experience and a strong financial acumen to be considered.

The Community Association Manager manages the daily operations to include administrative, financial, budgets, code, compliance, maintenance, capital projects, and more. The Community Association Manager collaborates and partners with homeowners, members of the Board of Directors, committee members, vendors, contractors, internal departments, and onsite staff.

Daily responsibilities:

• Work at the corporate office in Falls Church 2-3 days a week (flex).
• Travel to multiple HOA and condominium communities in Fairfax and Fredericksburg areas.
• Meet and collaborate with onsite staff and members of the Board of Directors.
• Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
• Walk and inspect property, ensure property is well maintained and HOA Code, Compliance, Rules & Regulations are adhered.
• Issues violation letters to homeowners and follow-up to ensure remedied.
• Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
• Research and respond to inquiries in-person, by phone, and email.
• Data enter and update information in the database; record and track documents and information.
• Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and Reserve Studies.
• Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and mange capital projects.
• Prioritize maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
• Prepare board packages. Coordinate and schedule monthly and annual board meetings.
• Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
• Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
• Hire, train, and develop staff.
• Other projects as assigned.

Annual salary: $85K -$95K.

• 2+ years of community association experience.
• Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
• Active CMCA or willingness to obtain, company paid.
• Customer service driven and team oriented.
• Strong financial acumen, ability to read and interpret financials, Balance Sheet, Income Statement, Operating Expenses, Reserves, Delinquency Reports, Variance Analysis.
• Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
• Excellent communication skills (written and spoken) and conflict resolution techniques.

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